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I'd offer help, but there's really nothing I could do - except if any of your customers are reading this - BE PATIENT - waiting will be worth it - as George will take care of your project the way you want it.
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Thnak you Beth, most polite of you. I appreciate it very much.
Thank you everybody. New laptop arrived, software being installed. Our services are fully operative, again. Sorry for any inconvenience that this might have caused to some of you.