Thank you folks!

Let me update you about the issue.

1) When I open "cgi-bin", it shows me nothing.
2) I am unable to locate "trash bin" where I could see deleted files.

3) As far as support ticket is conecered, I have tried to log in "support center" but it would say my email is unregistered. I have sent email to them at support@vodahost.com but they say that they don't handle technical issues.

Thank you for your help. You all are nice and helping peopl out on this forum.