Hello,

I am so glad to be here...And thank you in advance for your help.

I got my welcome letter with my Cpanel login information..I watched the cpanel tutorial on how to login using my IP address.

When I put in my http://IP ADDRESS/cpanel it brought up a login window, I put in my designated Master Username and Master Password, and it went blank and said authentication required. BTW I paid for a dedicated IP address.

then I got to the cpanel login window and it said my login failed...i put it in again, and again login failed.

What am I doing wrong? I signed up last night... and got all my confirmations and so I thought everything was taken care of.

#22426

thanks you