Quote:
Originally Posted by Vasili  We do not perform "tests" on accounts or websites on demand, either as a diagnostic or problem-solving exercise.! |
I do not work for VodaHost, and am a fellow customer as are you, and can only offer to explain things to a point: VodaHost does NOT "test", trouble-shoot, or "diagnose" client websites!
Whenever a post is made about a website, it is because a volunteer client has taken the time to "investigate" for their peer's sake and to make pertinent suggestions. Demanding things that are beyond the normal practice is not the way to build a courteous posture when seeking volunteered assistance, and only creates unnecessary friction that may actually prevent you getting the help you could use.
Quote:
Originally Posted by Vasili Since you mention that you recently had your website "reset," I would suggest that you first enter your Control Panel and re-establish your email accounts. (Most likely they were wiped when your account was refreshed) |
Read this quote again (it's in red to make it easier to find and understand).
This is what you need to do, on your own, for yourself.
Anything more than this, please Submit a Ticket to get the specialized support you require.