Hi,

Well, that didn't happend to me when i did the same thing... maybe they have reset your password.

I guess that you should try again a couple more times, and if the problems remains, you should submit a support ticket directly to VH.

My password has been reset for other reasons, and it only started working a few hrs later.

Sorry not being more helpfull...

Susana
http://www.imperiodocha.com