So - we recieved the welcome email with the information after submitting a support ticket, per your suggestion. But when I go to 'publish' the site, I'm still getting an error message that my password is incorrect.
I believe that I am on the new server with the IP address of 67.228.244.194 and if so I realize this server is having changes done to it. Is there anyway to figure out if it is a server issue or really a password issue that I am having without submitting a support ticket (I am trying to move through this as quick as possible as I am way past the website due date)
Also, in regards to passwords...I seem to get a new password with every email we get from BV, is there one password for everything I work with in the site, or is there different passwords for different sections?

Any assistance you can give me is appreciated!
Thank you!!