Yes, I agree and mistakes can be made but thats why it's important to actually read the email. Anyway, I will wait to see if they have any ideas as to what happened. Thanks for the reply and aren't you missing an "h" in your latin reply there? Errare Humanun est. ?


Don't think anyone said you are lying. Vodahost Admin is not in continous contact and aware of all (more than 1000/day) support tickets., so could not know that this was an example. It is also obvious that whoever responded to your ticket, didn't notice the (example ip) otherwise he would't have answered that way. Errare umanun est.