password rejection when trying to publish.

**Poolmandave** · 02-11-2009, 12:58 AM

I want to publish my website www.swimmingpoolprofessor.com I have the correct 10.2 and have from the begining. each time I enter my password info it gets rejected. Asked for a new one and entered with same result. I have gone around in circles with the tick fix. process about a week now with no luck. Also my IP address doesn't show and I can't text in the correct IP. HELL-P

**davidundalicia** · 02-11-2009, 01:03 AM

Its probable you IP number..............have you scolled UP as well as down to find your server number that came in your welcome email?

**Poolmandave** · 02-11-2009, 01:15 AM

My IP # is not listed in the list. My welcome-mail didn't mention anything about my IP # just a password info. and didn't appear to be a seperate e-mail to follow as mentionedI found my Ip number through a different source.

**Karen Mac** · 02-11-2009, 01:17 AM

Well thats your trouble.. if you havent gotten a welcome email your account doesnt yet exist. It usually takes up to 24 hours for this to occcur. What you got was a reciept and a login for voda billing services which is your account manager.. not your hosting.

Karen

**Poolmandave** · 02-11-2009, 01:24 AM

I signed up a month ago and have been paying attention to building. Now that I want to publish I can't. How do I get that e-mail that never arrived

**Watdaflip** · 02-11-2009, 02:13 AM

Submit a support ticket and request they resend it

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