My Terrible Mistake

[robert clark]

Can you help me please

Have been using Form Maker Pro to make some forms for my site.

I have accidentally deleted by Public folder using FTP manager. I was had found that I was missing some of my Form Maker Pro files and spent all weekend changing their access to 755. (takes ages)

I also managed to empty the waste bin also (doh!!!)

I have created a new public folder but am missing the FMP folder plus whatever else would have been in there

Is there a simple solution to this as I cant bear the thought of trying to reinstall form maker pro again.

My website name is www.expresshomebuyers.biz
my username is mbyfwvbj

Thanks
Robert

[VodaHost]

Re: My Terrible Mistake

This is very bad....Please click the below to submit a support ticket.
If you deleted your public_html it will require an account reset.

www.vodasupport.com

[robert clark]

Re: My Terrible Mistake

I just put in a support ticket, thanks

What will happen about the FMP folder, will I have to go through the whole process again ??

[VodaHost]

Re: My Terrible Mistake

yup

[robert clark]

Re: My Terrible Mistake

Any idea how long it takes to reset my account after I put in my support ticket (marked as critical) ?

Also can you give me the link to the service whereby I can pay to have the Form Maker installed, and does this service include changing the access rights to 755

Thanks very much
Robert

[VodaHost]

Re: My Terrible Mistake

1) Give me your ticket ID and I will put a rush on it.
2) Click the below to order full installation ($30), we will do a a-z job including 755

https://vodahost.com/modernbill/order/orderwiz.php?v=8

[robert clark]

Re: My Terrible Mistake

The Id I used on the tiket was mbyfwvbj ON TICKET NUMBER KSE-297087

I could not see my original request so I started a new one with this number


Thanks

Robert

[robert clark]

Re: My Terrible Mistake

Can I order the installation of the FMP files now, or should I wait until you tell me that my account has been reset

Thanks
Robert

[VodaHost]

Re: My Terrible Mistake

You can order it at any time.