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Although I had not recently sold anything on eBay, I was worried at first to receive the email below as I thought someone might have got hold of my ID, and had sold something 'pretending' to be me. I don't sell much on eBay, but I do have a good star rating with them which I did not want to lose.
I thought it might be useful for others to know that first I checked my eBay account and was pleased to see that no official letters had been sent to me. I then emailed the email to eBay, who confirmed it is a spoof email. So if you get this, don't worry.
I received it again today, so suspect it is doing the rounds!
eBay Item Not Received Dispute Opened for Item #6884608151
Dear member :shadow69696 has informed eBay that they have not yet received item 9303607451, K - ***** Verstad, BRAND NEW, UK Size 9.5, Color NAVY.
There are many reasons why this might have happened. Perhaps the item is still in transit, the payment has not yet cleared, or maybe it was accidentally sent to the wrong address. In addition, buyers can sometimes have unrealistic expectations about how much time it can take for payment, postage and delivery. As a result, no action is being taken by eBay at this time.
However, it's important to remember that when you sell an item on eBay you're agreeing to a contract between you and the buyer. If you don't send an item that a buyer has purchased you may be committing fraud.
Most Item Not Received disputes can be solved with direct communication between the buyer and seller, and we encourage you to work with your trading partner to resolve this situation. Click the link below to view and reply to the information submitted by the buyer.
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I thought it might be useful for others to know that first I checked my eBay account and was pleased to see that no official letters had been sent to me. I then emailed the email to eBay, who confirmed it is a spoof email. So if you get this, don't worry.
I received it again today, so suspect it is doing the rounds!
eBay Item Not Received Dispute Opened for Item #6884608151
Dear member :shadow69696 has informed eBay that they have not yet received item 9303607451, K - ***** Verstad, BRAND NEW, UK Size 9.5, Color NAVY.
There are many reasons why this might have happened. Perhaps the item is still in transit, the payment has not yet cleared, or maybe it was accidentally sent to the wrong address. In addition, buyers can sometimes have unrealistic expectations about how much time it can take for payment, postage and delivery. As a result, no action is being taken by eBay at this time.
However, it's important to remember that when you sell an item on eBay you're agreeing to a contract between you and the buyer. If you don't send an item that a buyer has purchased you may be committing fraud.
Most Item Not Received disputes can be solved with direct communication between the buyer and seller, and we encourage you to work with your trading partner to resolve this situation. Click the link below to view and reply to the information submitted by the buyer.
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