Password Protected Folders

[ianric]

I am worried because it is difficult to log into my password protected folders, you sometimes have to enter the info 4 or 5 times before you can get in.

Is there anything I can do to make it easier as my customers don't like it.

Ianric

[LadyEye]

Re: Problem logging in to Password Protected Folders

Have you tried changing the password? Probably ... Naval may have a trick .. I dunno ...

[ianric]

Re: Problem logging in to Password Protected Folders

I don't think that will help as I have a shed load of folders and it appears to happen with nearly all of them.

[VodaHost]

Re: Problem logging in to Password Protected Folders

Make sure yiu are spelling it correctly and spaces before or after you password and username, they are also case sensative.

[Watdaflip]

Re: Password Protected Folders

Try deleting all your cookies, and making sure your browser is accepting cookies from your website.

[ianric]

Re: Password Protected Folders

No it is not just me, a lot of people are having problems with them. You have to input the details several times. My customers are getting very irate and in the end I have to email them the products. Sometimes it works better if you copy and paste but even them it doesn't work first time.

I guess I will put the links on an html page, it is not secure but at least they will be able to download without any hassle.