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please help//distorted text and other

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  • please help//distorted text and other

    I have http://www.thetradesjournal.com and www.saastel.com (add on domain)

    I have three unresolved problems. Support says one is a design issue.

    1) please go to http://www.saastel.com/

    I published this in font constantia 12 using the text feature in "shapes".
    The shape which is rectangular/rounded, publishes inconsistantly with text distortions.

    It also published incorrectly on http://www.thetradesjournal.com on three pages. I used Ariel 10. What is particularly frustrating is the text on /advertising for example will load either at a distorted larger size or a squished smaller size; and the text is incorrect as it is from another page.

    I republished at least 5 times 4 different pages which have these errors. I also cleaned my cache, cookies and anything else which might be stored on my computer.

    I can't publish the other 12 pages until its resolved.

    Support first asked me to send them how they could *******te the issues. I did and then I got the response it is a design issue.

    2) I tried to go into file manager and delete everything to start over fresh, but a script loads and freezes my computer. This has happened every time so I cannot use file manager.

    3) I cannot access via Blue FTP. For every 5x I try and access, I am denied 4x. Today I have been denied each time. (I did pay my bill too)

    That sums it up. I am stuck in the mud. Any help appreciated.

  • #2
    Re: please help//distorted text and other

    All else fails...reinstall BV web builder.....restart computer.......
    I cannot *******te your problem.
    The text is not "12" it is more like "30"
    Open a blank page and insert 1 shape with text.
    Are you tring to save the shape as a picture and then enlarge the picture? Will not work if that's what you are doing.
    CarbonTerry
    Semper Fi
    Still green...still mean......just not as lean

    Red Hawk Archery
    Zone 5 Photo
    My USMC

    Comment


    • #3
      Re: please help//distorted text and other

      Here
      CarbonTerry
      Semper Fi
      Still green...still mean......just not as lean

      Red Hawk Archery
      Zone 5 Photo
      My USMC

      Comment


      • #4
        font size and shape

        Hi,

        Thanks for the quick response.
        I had downloaded the new version twice and restarted before.


        Your comments are exactly my problem.
        I chose the shape. Then double clicked to get to ALt Text, Text, Links.
        I opened the Text tab and wrote text for each item on the page.
        All the same font. Then clicked ok.

        Each one of those shapes had text in there describing our service.
        I previewed in browser and it showed up properly.
        I then published what I thought was a full complete page.

        The results is the link I had put here on this thread...
        incomplete and distorted shapes.

        Perhaps I have to not use the shapes text feature and just insert text boxes; but the problem is I have over 40 pages which may need to be
        composed differently.

        Comment


        • #5
          Re: please help//distorted text and other

          Did you view my test page here?
          CarbonTerry
          Semper Fi
          Still green...still mean......just not as lean

          Red Hawk Archery
          Zone 5 Photo
          My USMC

          Comment


          • #6
            Re: please help//distorted text and other

            What version BV are you using?
            Here is the link to 10.12
            You will need to empty your Temp files before downloading the newest version.
            You can send me your BV page by going to my archery site in my signature and using the contact page. I can check it over from this side.
            CarbonTerry
            Semper Fi
            Still green...still mean......just not as lean

            Red Hawk Archery
            Zone 5 Photo
            My USMC

            Comment

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