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  • After reciving domain...

    Hello,

    I'm confused. Let's see if anyone can help.

    1 - I have buy an account with VodaHost. ( client # 38562 )
    2 - Paid.
    3 - Get my domain ( hergeafl.com ) aproved.
    4 - Recieved a confirmation e-mail with username and pwd to access de domain and billing information area.

    What next ? Do I have to wait for a user and pwd to access cpanel ?

    Please help me understand the process.

    Thank you very much.

    Note: Some time ago I was Vodahost client, and as I remenber it was much more clear to me. Not now... sorry.

    Rui Gomes

  • #2
    Re: After reciving domain...

    Your IP#, username & password will be in your "Welcome" email.
    You may need to look in your SPAM file for the email. If not submit a support ticket and ask to resend.
    Great to have you back.
    CarbonTerry
    Semper Fi
    Still green...still mean......just not as lean

    Red Hawk Archery
    Zone 5 Photo
    My USMC

    Comment


    • #3
      Re: After reciving domain...

      Thanks Terry,

      But the question is that to send a ticket I must have the cpanel Username, wich I dont have.

      Were can I see the IP ?
      The only username I have is the domain one.
      Is it on the Domain Area ?

      Thanks again.

      Rui Gomes

      Comment


      • #4
        Re: After reciving domain...

        Submit the Support Ticket without a username. Be very thorough with the description of your problem.
        If that does not work a Forum Moderator will see this thread and try to help.
        When did you purchase your hosting?
        Have you checked your SPAM File and your recently deleted emails?
        CarbonTerry
        Semper Fi
        Still green...still mean......just not as lean

        Red Hawk Archery
        Zone 5 Photo
        My USMC

        Comment


        • #5
          Re: After reciving domain...

          Hey ????? Where did you get your client # ??????
          CarbonTerry
          Semper Fi
          Still green...still mean......just not as lean

          Red Hawk Archery
          Zone 5 Photo
          My USMC

          Comment


          • #6
            Re: After reciving domain...

            I'm sure that the password/username/client# email that you received has your password/username for publishing and accessing the Cpanel.
            CarbonTerry
            Semper Fi
            Still green...still mean......just not as lean

            Red Hawk Archery
            Zone 5 Photo
            My USMC

            Comment


            • #7
              Re: After reciving domain...

              Hello Terry.

              Thanks again.

              I've send a ticket to VodaHost.

              Lets see what's come.
              I dont have a spam folder/outlook express, and I've received 2 e-mail's from VodaHost normaly. So If there is another I should receivit to.

              Thanks for your help, and if we dont "speak" again in 2009, I wish you a nice, very nive 2010.

              Rui Gomes

              Comment

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