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  • Sign Up Question

    I tried to sign up three times using a credit card. I was instructed that they needed a landline phone number. However, I was online signing up so when they called the phone would be busy. I tried giving my cell phone number but that didn't work either. How can I get around this? Kathy

  • #2
    Re: Sign Up Question

    You need to put in a support ticket and they'll get back to you with instructions.
    Beth
    A Child's Palace - Pinata Palace - Moxie Enterprises

    SEO and Marketing Tools
    SEO - The Basics

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    • #3
      Re: Sign Up Question

      Dear Bethers:

      Thanks for your reply. However, I already did put in a support ticket about 4 hours ago. How long does it take to get a reply? Kathy

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      • #4
        Re: Sign Up Question

        I've always had quick response time when it's been urgent. I know to you that is urgent, but is probably not quite as urgent as some other requests they get. It's also evening there now- so I don't know if you should expect a response on that tonight.

        I do know it's a great company to do business with - with some excellent tools for us. Good luck to you.
        Beth
        A Child's Palace - Pinata Palace - Moxie Enterprises

        SEO and Marketing Tools
        SEO - The Basics

        Comment


        • #5
          Re: Sign Up Question

          You put in a sales ticket , Customer support is 24/7 , sales is only 9 to 5, they will get to it shortly.

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