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  1. #1
    erwrssd Guest

    Default auto responder

    I can create auto responder messages from the cpanel.

    How do I attach the html code into my webpage at blue vode that has customer key in name and email addy? Where can I find the tutorial?

  2. #2
    navaldesign's Avatar
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    Default Re: auto responder

    Navaldesign
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  3. #3
    erwrssd Guest

    Default Re: auto responder

    thanks i've read it.....but how do i add file attachments that customers can download my pdf file at the auto responder?

  4. #4
    navaldesign's Avatar
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    Default Re: auto responder

    Include the link to the PDF file in your autoresponder message.
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  5. #5
    erwrssd Guest

    Default Re: auto responder

    great...will try it out. some more questions (sorry). found this in one of the threads....

    I'm adding a free report on my page and I would like for the autoresponder to send out an email with a link to the report. From what i understand, that's exactly what the autoresponder in my cpanel will do. Am I correct in my assumptions?

    Yes, you can use an autoresponder to acheive this.

    Will the autoresponder in my cpanel allow me to do a double optin. Meaning once a person adds his/her name and email to receive my report, will they - FIRST - receive a confirmation email and - SECOND - once they do confirm it, will the autoresponder then email the link with my report.

    This depends on how you setup the form and the confirmation mail: The form submits to you. This, triggers the autoresponder, which sends the user a confirmation email, with a email link for confirmation. This email must be different from the one that you use for the form submission. They reply back to this confirmation email, and this will trigger the second autoresponder, which will actually send them the message with the link. To acheive this, you need to use two different email addresses, one for the form, that will trigger the first autoresponder, and one for the confirmation email, that will then trigger the second autoresponder.

    You mentioned:

    This, triggers the autoresponder, which sends the user a confirmation email, with a email link for confirmation

    The email link confirmation is done at the cpanel? How do i do it?

  6. #6
    erwrssd Guest

    Default Re: auto responder

    Include the link to the PDF file in your autoresponder message.

    How do I do it?

  7. #7
    navaldesign's Avatar
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    Default Re: auto responder

    When you setup an autoresponder, you type the message that will be sent. So, simply include the link to the PDF file in that message.
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  8. #8
    erwrssd Guest

    Default Re: auto responder

    OK. is this correct? I type in this as the message in my autoresponder.

    Thank you for taking the time to subscribe to 2th Gen - Dental Care Tips Centre newsletter.

    As promised, here is the complimentary information pack on our Knock-out Tooth First Aid Kit specially for you.

    Did you know....
    We have a blog.
    At this blog page, you can share feedbacks, reviews, your family's dental experiences, pictures of your children's beautiful smiles, funny stories you want to share on things relating to teeth or dental care and ask questions.

    Do visit us at http://www.toothgen.blogspot.com
    Keep in touch with us on a regular basis. We love to hear from you.
    Cheers!
    Nor Suhir
    2th Gen - All About Dental Care Tips

    C:\Documents and Settings\Nor'ashikin Suhirman\Desktop\toothbrochures\
    tooth kit brochure - laypeople(27jun2007) jpeg format

  9. #9
    navaldesign's Avatar
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    Default Re: auto responder

    If it is a PDF file that you need them to be able to download, you have to upload this file to your site and include in your autoresponder a link like:

    "Please visit http://www.toothgen.com/filename.pdf to download our file"
    Navaldesign
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  10. #10
    erwrssd Guest

    Default Re: auto responder

    that means i hv to go to "public_html" directory to upload my file first. then open new page in my website or place the link in my thank you page?

  11. #11
    Robert's Avatar
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    Default Re: auto responder

    Use BlueFTP and upload the pdf document to your website.

    Then, simply include the link (the url) to your pdf document...like the example navaldesign suggested:

    "Please visit http://www.toothgen.com/filename.pdf to download our file"
    Robert
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  12. #12
    erwrssd Guest

    Default Re: auto responder

    Hi, my website http://www.mytoothcaretips.com is finally up.

    But how come, the forms at Order Page does not seem to work?

    a) When I click Submit Now - error msg appear
    b) Did a test by filling up the name & email addy, but no autoresponder msg appear.

    Thanks

  13. #13
    navaldesign's Avatar
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    Default Re: auto responder

    You have set your form action to be "action.php" . Did you actually create and published a "action.php" page ? I Can't seem to find it in your site.
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  14. #14
    erwrssd Guest

    Default Re: auto responder

    Hi Navaldesign,

    I created and save My Order Page (as shown in website) as action.php file. I also saved the Thank You and Thank You download as action.php. How come still can't work? Pls help

  15. #15
    VodaHost's Avatar
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    Default Re: auto responder

    Please provide a link to your form.

    VodaHost

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  16. #16
    erwrssd Guest

    Red face Re: auto responder

    thanks.....i've created a link as instructed. hope it works. this form thing is giving me 'sleepless' nights. I've published it. Can u help me to test if it works?

  17. #17
    erwrssd Guest

    Default Re: auto responder

    hi....hv done everything.....but still does not work. HELP!!!

  18. #18
    navaldesign's Avatar
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    Default Re: auto responder

    I have NOT found a "action.php" page in your site.

    The thank you page, is the one that includes the php script that you have copied / pasted from the tutorilal. Open this page in BV and save it as "action". Set it's properties so that it gets published with .php extension. Publish and test your form.
    Navaldesign
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  19. #19
    erwrssd Guest

    Default Re: auto responder

    Yeah....finally. I've done it. Thanks a million.

  20. #20
    erwrssd Guest

    Default Re: auto responder

    One more question,

    When I test the order page, I get a respond from my autoresponder. I'm suppose to have 2 msg.

    1st msg is to thank them for subscribing to the newsletter. That works fine.

    2nd msg is to download the pdf file that i've uploaded fm cpanel. That did not work. Instead of sending email to subcriber, i rec an email in my mail box.

    I used 2 different email addy for 1st msg and 2nd msg.

    Pls help

  21. #21
    navaldesign's Avatar
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    Default Re: auto responder

    In the first message, the one that works ok, you need to include a link to your second email address, and explain them that in order to confirms their email address and receive the PDF they need to reply to this second email address.

    However, this is NOT how it is usually done, i only showed you that it can be done, but the simplest thing would be to included the link to the PDF in the first email. If their email address is real, they recieve the link, if their email address is not real, they simply don't recieve it.
    Navaldesign
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  22. #22
    erwrssd Guest

    Default Re: auto responder

    I took yr advise and placed the link to the first email addy. I've also included the flwg msg in my cpanel.

    How come only http://www.mytoothcaretips.com/knockout/tooth was highlighted.

    I wanted the entire text to be highlighted. http://www.mytoothcaretips.com/knockout/tooth kit brochure - laypeople(27jun2007) jpeg format.pdf. What did I do wrong?

    Pls help.

    Autoresponder text below

    Thank you for your interest in our newsletter of Dental Care Tips.
    Your subscription request for our newsletter has been received. You are instantly subscribed to our newsletter.
    You will be able to unsubscribe or change your details at any time. Just drop us an email at mail@mytoothcaretips.com.
    If you have received this email in error and do not intend to become our subscriber, send us a blank email with the subject "Unsubscribe" mail@mytoothcaretips.com.
    We will automatically remove your name from our list and You won't receive further information.
    As promised, here is the complimentary information pack on our Knock-out Tooth First Aid Kit specially for you. Please visit http://www.mytoothcaretips.com/knockout/tooth kit brochure - laypeople(27jun2007) jpeg format.pdf to download our file

    Thank You,
    Nor Suhir
    2th Gen - All About Dental Care Tips

  23. #23
    erwrssd Guest

    Default Re: auto responder

    sori, to make myself clearer, I wanted the below entire text up to .pdf to be able to link.

    http://www.mytoothcaretips.com/knockout/tooth kit brochure - laypeople(27jun2007) jpeg format.pdf

  24. #24
    erwrssd Guest

    Default Re: auto responder

    do i need to hyperlink in my thank you page to http://www.mytoothcaretips.com/knockout/tooth kit brochure - laypeople(27jun2007) jpeg format.pdf?

  25. #25
    navaldesign's Avatar
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    Default Re: auto responder

    The problem is that you have whitespaces (blanks) in your file name.

    Do the following:

    1. rename your PDF directly on the server, using BlueFTP or File Manager. Make it "tooth_kit_brochure.pdf" with underscores (no blank spaces).

    2. Change the link in your autoresponder accordingly: http://www.mytoothcaretips.com/knockout/tooth_kit_brochure.pdf
    Navaldesign
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  26. #26
    erwrssd Guest

    Default Re: auto responder

    Hi followed yr instructions. Auto responder works fine. Email sent out well however when click on the http://www.mytoothcaretips.com/knock...t_brochure.pdf error msg Webpage cannot be found.

    Also, when I made changes to my Order Page, when I publish, the changes does not seem to happen. Why?

    Pls help.

  27. #27
    navaldesign's Avatar
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    Default Re: auto responder

    Did you actually upload the file (or renamed it) with this name ? if the link doesn't work, you have probably a typo in your file name or the folder is not correct.

    Couls also be a permissions issue

    Order page: probably your browser cacheing. Make sure you have published in the correct (public_html) folder.
    Navaldesign
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  28. #28
    erwrssd Guest

    Default Re: auto responder

    Yes, uploaded the correct file name. Checked the typo and it's correct. Will try again.

    Order page : How can I check that i hv published in the correct (public_html) folder?

  29. #29
    navaldesign's Avatar
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    Default Re: auto responder

    I can't find a "knockout" folder on your site. Check again
    Navaldesign
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  30. #30
    erwrssd Guest

    Default Re: auto responder

    Hi. thanks everything works fine except my ordering page.

    When I publish it, the page does not show the canges that I made. It still show the old page.

    I've redone the page and name it ordering. I selected file extention as "PHP" under page properties. Pls help.

  31. #31
    erwrssd Guest

    Default Re: auto responder

    Now my ordering page seems to be totally gone. I get Web Page cannot be found error message. Pls help

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