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Thread: Form - contact us
      
   

  1. #1
    kachano is offline Second Lieutenant
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    Default Form - contact us

    I don't know what I am doing wrong. I have created a form using the "form wizard" which looks marvelous. When I publish the page and then click on the link (that links it to the form), I get the message "page not found".

    What am I doing wrong? I haven't had any problem with the pages that I have uploaded so far.

    Kachano

  2. #2
    navaldesign's Avatar
    navaldesign is offline General & Forum Moderator
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    Default Re: Form - contact us

    Your form is in http://www.theconfab.net/contact_us.php

    In your menu, you have linked the page as html. Pages that contain forms with the built in Form processor, are, instead, published as php.

    Change the link in your menus and you will be ok.
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  3. #3
    kachano is offline Second Lieutenant
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    Default Re: Form - contact us

    Thanks very much, ND. I feel ashamed. :(

  4. #4
    navaldesign's Avatar
    navaldesign is offline General & Forum Moderator
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    Default Re: Form - contact us

    No reason at all to be ashamed.

    When i started, i didn't know what FTP, html, php, and many more terms, meant.....
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  5. #5
    kachano is offline Second Lieutenant
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    Default Re: Form - contact us

    I am, yet again, facing another problem which I am unable to fix. I have created "success" and "failure" pages for the "contact form" - named "success.bvp" and "failure.bvp". I then uploaded the pages and went to check the form. After hitting the "submit" button, I get to the page with message "Page not found". :(
    I then went back to BV and opened the "contact us" page and then double clicked on the main form area which brought up "Form Properties". I then filled the "Success URL" as http://www.theconfab.net/success.html and "Failure URL" as http://www.theconfab.net/failure.html

    After making these changes I uploaded the form again and went back to the form page on the internet. Filled the form up and submitted it just to see the same "Page not found".

    What am I doing wrong?

    Thanks in advance.

    Kachano

  6. #6
    navaldesign's Avatar
    navaldesign is offline General & Forum Moderator
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    Default Re: Form - contact us

    Your pages can NOT be found even with the direct links you provided. Click to see. So it is not a problem of the form page. Check HOW you have saved / published your success and failure pages.
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  7. #7
    kachano is offline Second Lieutenant
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    Default Re: Form - contact us

    Ahhhh. Been trying to fix the "success" and "failure" pages. I cant figure it out for the life of me what's wrong. When
    visitors fils up our online form (contact us page) and hits the submit button, the browser won't take them to success or failure pages. It will take them to "page not found". However, I do get their messages in my inbox.

    What am I doing wrong?

    I have a "contact page" up and running. http://www.theconfab.net/contact_us.php

    I have already made "success and failure" pages as shown below:





    I have checked everything I could think of but can't find what the fault.

    Here's a screen shot of the "contact us" page with "from properties opened".



    Do I need to fill anything in "Success" and "failure" URL (marked in green and red)?

    I thank you in advance for your suggestions.

  8. #8
    D'son's Avatar
    D'son is offline Major General
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    Default Re: Form - contact us

    Give each form a name, sucess or failure is fine just not form.

  9. #9
    kachano is offline Second Lieutenant
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    Default Re: Form - contact us

    There's only 1 form (contact us) named "Form" in form properties (it is saved as contact_us on the disk). The other two pages that you see in my previous post are "success" and "failure" pages not forms.

    Any idea how to go about it?

  10. #10
    navaldesign's Avatar
    navaldesign is offline General & Forum Moderator
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    Default Re: Form - contact us

    Your problem is that you have published the success and failure pages as php, but instead, in the Form Wizard, you have typed (from the images you posted) as html
    Here are your pages:

    http://www.theconfab.net/success.php

    and http://www.theconfab.net/failure.php

    Open your form page, and, in the success and failure pages URL fields, type the two above URLs and you will be ok.
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  11. #11
    kachano is offline Second Lieutenant
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    Default Re: Form - contact us

    Thank you very much, ND. I couldn't figure it for almost two weeks. :(

    Once again, thank you very much for extended help.

    Kachano

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