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#1
08-13-2006, 08:25 AM
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Help!!!! Our family bought a domain from Vodahost.com. My son in the US can open the cpannel but here in Kenya Africa I canot open it. I am the assigned administrator of this domain. Is there any thing in our company server that we need to set up in order for me to open it here in Kenya? Or is it the security setting in vodahost that need adjust the so we can access it here. Thanks for your help Jess         |
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#2
08-14-2006, 02:38 PM
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#3
08-14-2006, 02:40 PM
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Secondly make sure your... 1) Username is correct 2) The password is correct 3) The login url you are using is correct. If your son in the USA can login and you can't, the issue is on your end.
__________________ VodaHost Your Website People! 1-302-283-3777 North America / International 07092887580 / United Kingdom Military Ranking System Explained Click Here to take the royal VodaHost Tour Click Here for the VodaHost Help Centre & Tutorials Got a question? - Try a forum search! Available at the top of every page! |
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#4
08-15-2006, 01:02 AM
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Dear Sir, Asante sana, Thanks for your quick response. I'm Jesse Role my domain is www.roletech.net I can access the FTP but not the Cpanel. please give me some advice to the following inquiry. First: What is the problem if I cannot open the control panel in another country? Second: Is there any problem with our campus server? Thanks for your suport Jess |
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#6
08-15-2006, 08:18 AM
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Will you please explain what excactly do you mean when saying "I can't open cp ". Provide some details: do you get some particular message from your browser, does the username and password dialog box appear, does it tell you invalid username or password ? Provide as many details as possible.
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#7
08-16-2006, 06:38 AM
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Hello. Thanks for your quick response. The dialogue box does not open this message allways appear when trying to open the cpanel. The page cannot be displayed The page you are looking for is currently unavailable. The Web site might be experiencing technical difficulties, or you may need to adjust your browser settings.I can't login my password and username because the dialogue box does not open. I tried adjusting the browser settings but still won't work.Thank you Jess |
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#8
08-16-2006, 04:57 PM
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This has nothign to do with you being in Africa, if your son can login, you can login, you are just doing it wrong somehow.
__________________ VodaHost Your Website People! 1-302-283-3777 North America / International 07092887580 / United Kingdom Military Ranking System Explained Click Here to take the royal VodaHost Tour Click Here for the VodaHost Help Centre & Tutorials Got a question? - Try a forum search! Available at the top of every page! |
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#9
08-16-2006, 05:03 PM
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please submit a support ticket >>> www.vodasupport.com
__________________ VodaHost Your Website People! 1-302-283-3777 North America / International 07092887580 / United Kingdom Military Ranking System Explained Click Here to take the royal VodaHost Tour Click Here for the VodaHost Help Centre & Tutorials Got a question? - Try a forum search! Available at the top of every page! |
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can't open login cpanel in Kenya 
