Thread: publishing error

I may be trying to run before i can walk but I set up a web domain today and also signed up for web hosting (both with Voda). My web address is Tastephotography. When I try to publish my website using BlueVoda I get the following error - Internet Exception Error 12014.

Any idea what is going wrong.

Steve

Don't quote me, but I'm pretty sure that *****, or someone at Vodahost, personally sets up your site the next business day! You should get an email with all your login information, it should look like this:

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Hi Brandon,

Welcome to VodaHost! Please save this email it contains very important account instructions.

Your VodaHost IP address is : 69..xx.xx.xx (edited by Brandon)

Your control panel logon url http://69.xx.xx.xx/cpanel (edited by Brandon)

+===================================+
| New Account Info |
+===================================+
| Domain: yourdomain.com
| Ip: 69.xx.xx.xx (n)
| HasCgi: y
| UserName: uname
| PassWord: pword
| CpanelMod: x
| HomeRoot: /home
| Quota: 6000 Meg
| NameServer1: ns1.vodahost.com
| NameServer2: ns2.vodahost.com
| NameServer3:
| NameServer4:
| Contact Email: brandon@mydomain.net
+===================================+

In your control panel you will be able to create email accounts, databases, sub domains,
url redirects, etc…

If you are keeping your domain name at your current registrar please update you name servers (DNS) to the ones below.

ns1.vodahost.com
ns2.vodahost.com

If you don't know how to change your name servers contact your current registrar for direction.
If they are nice people they should be willing to help. If they are useless, let us know and we will take care of it for you.

If you need any help please use the below.

Help Center
http://www.vodahost.com/help.htm

Tutorial Videos - Cover all aspect of your web hosting account.
http://www.vodahost.com/tut1.htm

Support Forum & Knowledge Base
http://www.vodahost.com/nb/

Customer Support Help Desk
http://www.support.vodahost.com/?_a=...&_m=submit


Thanks for choosing VodaHost.

Regards,
VodaHost.com

PS. Do not send any emails to support@vodahost.com. Please use our help desk system. It is very efficient and nothing gets lost.

Brandon is absolutely correct. The sign up process is not 100% automated. Its semi automated. We like to give all our new members a telephone “Welcome Call” before we activate their account.

We feel its much nicer that they speak to a actual person also. Remember our sales pitch below…………………


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“Anybody with a server can offer you Web Hosting. VodaHost is more than just web hosting. We take the success of your website very seriously. We leave nothing to chance and go the extra mile to ensure that your website is as successful as humanly possible. Your success is our success!”

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We do actually mean it. We feel by actually calling our customers and speaking to them FIRST, we get a better idea of their needs and it enables us to serve them better.


Yesterday being Sunday. We did not call any body who signed up in the afternoon or evening out of “Family Courtesy”. But everybody will get their Welcome call this morning and their accounts will be set up ASAP.

Thank you for your business