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  1. #1
    heineken is offline Private First Class
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    Default Addon Domain

    Hi, i try to add a new addon domain, but the system show me this msg:

    Sorry, cannot determine nameserver IPs. Please make sure that the domain is registered with a valid domain registrar.

    what can i do? the domain name was registered at www.1stdomain.co.nz.
    The domain name i was try to add is sue-e.co.nz.

  2. #2
    Brad's Avatar
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    Default Re: Addon Domain


    VodaHost

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  3. #3
    heineken is offline Private First Class
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    Default Re: Addon Domain

    Quote Originally Posted by Brad
    make sure its pointing at our name servers...

    http://www.vodahost.com/vodatalk/showthread.php?t=1846

    I dont think it is the NAME SERVER problem. because i can add www.xtra.co.nz which is the most popular website in NZ. also i can add any other domain which is not registered by 1stdomain.co.nz

    But i have two domain name. all of them are registered by 1stdomain.co.nz

    can you help me to find out the problem?
    thanks!

  4. #4
    heineken is offline Private First Class
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    Default Re: Addon Domain

    also i already transfer the A record to vodahost.

  5. #5
    Brad's Avatar
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    Default Re: Addon Domain

    You need to contact the company that you purchased the domain names from.
    Only they can help you...and I am sure they will be happy to....

    VodaHost

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  6. #6
    heineken is offline Private First Class
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    Default Re: Addon Domain

    OK. Thanks Brad!
    but how can i tell the company? do i say to the company their domain name was not fit for vodahost?

  7. #7
    Brad's Avatar
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    Default Re: Addon Domain

    Explain the problem and tell them you want to change your name servers and
    ask for there assistance.

    VodaHost

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  8. #8
    heineken is offline Private First Class
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    Default Re: Addon Domain

    You mean when i add a addon domain i must change the name server not A record?

  9. #9
    VodaHost's Avatar
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    Default Re: Addon Domain

    Hi,

    Yes you need to change the name servers settings in order for the domain name
    to work on our servers.

    VodaHost

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  10. #10
    clk
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    Default Re: Addon Domain

    I need help adding a new domain name to my account, how do i change the server setting.

  11. #11
    clk
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    Default Re: Addon Domain

    Hi i manage to add the domain name but my images will not show up on my add on site can you let me know what to do.www.bunnies.udesignme.com.

  12. #12
    Sarah's Avatar
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    Default Re: Addon Domain

    you named your index page index1

    clcik the below...

    http://www.vodahost.com/vodatalk/saving-naming-previewing-publishing/66-a.html

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  13. #13
    clk
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    Default Re: Addon Domain

    hi

    I have a page called index and it wont let me hve the same nae for the addon site. www.udesignme.com /www.bunnies.udesigme.com how do i name the page for my addon site.

  14. #14
    clk
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    Default Re: Addon Domain

    HI

    sorry can u let me how i can name my addon site the same name index, becaues when i do it tell me it already exist.

  15. #15
    clk
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    Default Re: Addon Domain

    Hi again now i have made a folder in bluevoda and a index page but it still will not display my images on my site.www.bunnies.udesignme.com.

  16. #16
    clk
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    Default Re: Addon Domain

    Quote Originally Posted by clk
    Hi i manage to add the domain name but my images will not show up on my add on site can you let me know what to
    do.www.bunnies.udesignme.com.


    Thanks you
    CLK

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