Thread: Mix up..

Hi,

when I went to the control panel my username and password were not automatically there! ahhh and I have not got the password on this computer ahh. I put a support ticket asking fro a new password but when I did, I put the wrong email in on the ticket!

On realising this I immediatley opened another ticket with the right email however, the original issue and new pasword has been posted to the original email which was wrong, therefor I am left with the same issue with no password! God I hope that makes sense!

I do not want to open another ticket for the same issue!

cheers

dave marshall

client no 5282
domain name www.consciouscreation.co.uk

There was never a need to open a NEW ticket - simply you needed to continue the open ticket - which it sounds like you need to do now. Can you not access the email account you gave them?

Hi Bethers,

i realise that now, i was trying to get the right information to them. No my email is davidmarshall2********.com and i put davidmarshall2********.co.uk!

duh!

dave