Dummies guide needed!

It Takes The Biscuit · #1 09-05-2006, 10:15 AM

I have registered & payed for another domain name, I have gone to VBS & added the servers ns15.vodahost.com & ns16.vodahost.com to the DNS section,

Please can you tell me what my next step is? please bear in mind I am new to PC's & Vodahost!

allstarfaces · #2 09-05-2006, 10:28 AM

go control panel, subdomain, then setup re direction done
also remeber it can take a few hours for the servers to be redirected to you voda host ones

It Takes The Biscuit · #3 09-05-2006, 10:48 AM

Even if you have bought the domain from vodahost?

It Takes The Biscuit · #4 09-05-2006, 10:55 AM

I've got to the sub domain maintenance page but its not right!
on the first section it has three sites listed
ittakesthebiscuit which is my first domain
scottywebdesign which is the domain I have just paid for
scottywebdesign.ittakesthebiscuit underneath! don't understand this one!

racefan20 · #5 09-05-2006, 10:55 AM

Select Add On Domain, not Sub Domain, but yes, it can take some time for the DNS to propagate. This isn't a VodaHost thing, it's an internet thing. Most times, it will happen very quickly, but there are times it can take several hours.

allstarfaces · #6 09-05-2006, 10:57 AM

sorry sorry just got up today thanks for correcting me eeer whats you name ? any way cheers for that

racefan20 · #7 09-05-2006, 11:05 AM

Quote:

Originally Posted by allstarfaces

sorry sorry just got up today thanks for correcting me eeer whats you name ? any way cheers for that

Name's Dan, nice to meet you.

It Takes The Biscuit · #8 09-05-2006, 11:07 AM

Ok, the addons page now has "current addon domains"
scottywebdesigns.co.uk (scottywebdesigns)

what should the boxes at the bottom read?

It Takes The Biscuit · #9 09-05-2006, 11:10 AM

I've just typed in the web addy (on the net) & it comes up with internal server error 500 can't find website, I assume this is normal at the moment?

racefan20 · #10 09-05-2006, 11:15 AM

Yes. You can go ahead and publish pages to it, it'll be up soon. (Make sure the first page you publish to it is saved as 'index', just like on your original domain.)

allstarfaces · #11 09-05-2006, 11:31 AM

Quote:

Originally Posted by racefan20

Name's Dan, nice to meet you.

Dan????? not the american Dan???? wow is it realy you wow see tyou round like a donut Dan.

It Takes The Biscuit · #12 09-05-2006, 11:48 AM

Next issue!

When you publish a page on my new domain, I click publish in the file drop down menu, I assume I have to change something in the publish box as I have just tried to publish a coming soon index page & its wiped off my original index page off of my other site! I've sorted that by republishing it but how do I publish this new one?

allstarfaces · #13 09-05-2006, 12:13 PM

when you publish like this yoursite/newsitesindex

allstarfaces · #14 09-05-2006, 12:15 PM

so allstarfaces/thatgoodsite have you got it?

It Takes The Biscuit · #15 09-05-2006, 12:25 PM

Not really!

in the publish box it has
username
password
ip address etc

then at the bottom it says public-HTML

navaldesign · #16 09-05-2006, 12:25 PM

You publish in folder : public_html/scottywebdesign

It Takes The Biscuit · #17 09-05-2006, 12:39 PM

Just done that, but its come up with 550 error cannot find file or directory! any ideas?

navaldesign · #18 09-05-2006, 12:44 PM

If "scottywebdesign" is the new domain folder, then what i gave you is the correct folder to publish to. If it is different, the the correct folder is "public_html/foldername" whatever foldername is.

Also make sure you have not any blank spaces after the last character of public_html/scottywebdesign If there is a blank space, you will receive this message.

It Takes The Biscuit · #19 09-05-2006, 01:00 PM

yes the folder is called "scottywebdesign" I open the folder & click on the index page, then click on publish, added scottywebdesign onto the public html bit, no spaces, but then get the erroe message
550 can't change directory to public html etc as no such file or directory exists!

navaldesign · #20 09-05-2006, 01:15 PM

You said above that you have deleted the subdomain accidentally created during the first steps. Did you by any case delete the folder ? connect with FTP to your site and check if there is a "scottywebdesign" folder.
All this, because i can see no "scottywebdesign" folder in your site

navaldesign · #21 09-05-2006, 01:16 PM

Here is the error: the folder is "scottywebdesigns" with an s at the end.

It Takes The Biscuit · #22 09-05-2006, 01:52 PM

Hi, no I haven't deleted anything off of the sub domains, it has three on there
ittakes the biscuit
scottywebdesigns
& a mixture of the two!

Your a star! I've managed to publish the index page now but I am still getting the 500 internal server error, can't find website message, not sure whats going on with that as my partner has managed to add two domain names to his account at work this morning (after I did mine) & his is already up on the net!

navaldesign · #23 09-05-2006, 04:50 PM

Ignore post #20. The problem was the missing "s". And i can see your index, a dish with two bones and 3 more biscuits. Just try again. Click on http://www.ittakesthebiscuit.co.uk/scottywebdesigns/

It seems like your DNS has not propagated through the net yet.

It Takes The Biscuit · #24 09-05-2006, 04:57 PM

To be honest I'm on the verge of giving up! I have a support ticket which wasn't helpful at all! it said I need to change the domain name in cpanel but that was it! nothing else which to me was useless, I assumed thet mean't the addons button so I went to there & changed it to scottywebdesign (without an s) then went to my folders to change everything so it did not have an s on the end & I'm still in the boat! the only thing I can think that it wrong is, I went to ftp & looked there & it has the addon domain as scottywebdesign@ittakesthebiscuit.co.uk which does not sound right at all, been at this now for 8hours & I think I've had enough! :(

navaldesign · #25 09-05-2006, 05:11 PM

Changing the DNS means you need to enter your VBS VodaHost Billing Services control panel (not the VodaHost CP) and set the DNS for your new domain to point to the same DNS as your main account. And please, DO NOT mess up with the "s" etc. If you added the domain in your account as "scottywebdesigns" that's how the DNS system has registered your new domain. If you manually delete the "s" your site will NEVER come up. If you wish, use myform to send me your loggin details (IP, username and password, and also your VBS email and password) and i will check it for you and eventually fix it

It Takes The Biscuit · #26 09-05-2006, 05:21 PM

Thankyou so much, I have contacted you via your form

navaldesign · #27 09-05-2006, 05:57 PM

Ok, i'll have a look in about 1 hr

navaldesign · #28 09-05-2006, 08:05 PM

Ok, problem solved. You had set the DNS to be dns15.vodahost.com and dns16.vodahost.com instead of the correct ns15.vodahost.com and ns16.vodahost.com . Please allow 24 to 48 hrs for dns propagation through the net. You can however publish your pages in "public_html/scottywebdesign" and you can vew your pages by clicking on the link http://www.ittakesthebiscuit.co.uk/scottywebdesign/index.html

or http://www.ittakesthebiscuit.co.uk/s.../pagename.html

changing the "pagename" with the actual page name (aboutus, products, contact etc.)

I also deleted the wrong folder "scottywebdesigns"

It Takes The Biscuit · #29 09-05-2006, 08:38 PM

Thankyou so much! I'd just about given up hope! I assume once its up & running I can type in www.scottywebdesign.co.uk & it will come up as a separate website to my main site? so there isn't actually a link between the two?

Helen

navaldesign · #30 09-05-2006, 08:50 PM

Strangely enough, it is already on the air! click on www.scottywebdesign.co.uk Addon domains are by all means independent domains, they just share the same disk space with your main site.

It Takes The Biscuit · #31 09-05-2006, 08:58 PM

Um! its still saying the same thing this end! internal server error!

navaldesign · #32 09-05-2006, 09:09 PM

Quote:

Originally Posted by It Takes The Biscuit

Um! its still saying the same thing this end! internal server error!

I can see your site. This means that my ISP datacenter has been updated, probably yours has not yet. Be patient, it will come up in some hour(s)

It Takes The Biscuit · #33 09-06-2006, 10:43 AM

Still can't see it this morning, Are you sure what was in my subdomain folder is not affecting this? its just there is a ittakesthebiscuit@scottywebdesign.co.uk listed in there,

Helen

navaldesign · #34 09-06-2006, 11:45 AM

Quote:

Originally Posted by It Takes The Biscuit

Still can't see it this morning, Are you sure what was in my subdomain folder is not affecting this? its just there is a ittakesthebiscuit@scottywebdesign.co.uk listed in there,

Helen

I can perfectly see http://www.scottywebdesign.co.uk/

click on the link, you should be able to see it.

Other members, please verify if the link is active or not please.

It Takes The Biscuit · #35 09-06-2006, 11:52 AM

Still getting the error message, support has just told me to call my ISP to see if they are having problems, but that does not explain why my partner on a different ISP is getting a "cannot display page" message! very very odd! will go through to AOL help now & see what they can come up with, if there is someone in the UK who could try the link I would appreciate it

Helen

It Takes The Biscuit · #36 09-06-2006, 01:18 PM

AOL has told me to leave it for 48hrs to see if data is updated, so am now waiting!

It Takes The Biscuit · #37 09-06-2006, 03:45 PM

I've managed to get some friends on the other forums I go on to check the link, its about 50/50 some can open it, others get the same error! all based in the UK

Currently Active Users Viewing This Thread: 1 (0 members and 1 guests)