I let my domain expire

tomgodfrey18 · #1 04-28-2007, 07:22 PM

I currently have a website with vodahost

http://www.gfc-local.com

and it has dissapeared. The domain still exists but it is not my front page and none of my subdomains are accessible either.

I have tried republishing the index file but to no avail it brings up a page as though my webspace has been sold from under me.

Hopefully this is not the case and im sure it isnt.

Please could somebody point me in the right direction to getting this problem solved as quickly as possible as i run my business from this website.

Many Thanks
Tom Godfrey

feel free to email with suggestions tomgodfrey18********.com

Karen Mac · #2 04-28-2007, 07:29 PM

Tom

Where do you have the domain registered? If its with voda, then you need to login to vbs and repoint your domain servers. You may have let the domain expire.. you need to stay up on that, usually you get notices that the domain is due to expire. Hopefully its not been more than 24 hours so you may be able to salvage it.

Karen

AmaDee · #3 04-28-2007, 07:34 PM

meanwhile, the baby is a cutie lol. Try what Karen said and I hope for the best for you.

tomgodfrey18 · #4 04-28-2007, 07:52 PM

Thanks for the replys guys, wher can i find VBS? i'm not sure what that is.

The account is hosted with vodahost and i have had no warnigs that it is to expire as it shouldnt do until the end of May.

If you could point me in the direction of VBS i would be most greatful.

Cheers Tom

tomgodfrey18 · #5 04-28-2007, 08:22 PM

This is directed to the moderators and/or staff of vodahost.
My website has gone. The reason appears to be because you want money again to register the site.
I have attempted to pay and the transaction was declined.
The card i am using is perfectly fine as it has been working well all day.
Please contact me via email tomgodfrey18********.com
to establish how we can resolve this problem.

Many Thanks

Tom

Collectors-info · #6 04-28-2007, 08:31 PM

Quote:

Originally Posted by tomgodfrey18

This is directed to the moderators and/or staff of vodahost.
My website has gone. The reason appears to be because you want money again to register the site.
I have attempted to pay and the transaction was declined.
The card i am using is perfectly fine as it has been working well all day.
Please contact me via email tomgodfrey18********.com
to establish how we can resolve this problem.

Many Thanks

Tom

Hi Tom, have you put a support ticket in as it may take a wile via the forum. Top of screen (help me)

VodaHost · #7 04-28-2007, 10:17 PM

Your website has not gone, you let your domain name expire, we sent you three payment notices to the email address we have on file for you. Please click the below to login to VBS and pay an outanding invoices....

https://vodahost.com/modernbill

VodaHost · #8 04-28-2007, 10:20 PM

We are not the ones who decline or accept credit cards, this is done via visa/mastercard/amex merchant services. Please try again with another or same card.

tomgodfrey18 · #9 04-28-2007, 11:14 PM

Ok, so i have followed that through and used a different card and it has accepted payment this time.

Please confirm to me the address you have on record for me as i have not recieved any reminders for payment at all and my email is checked almost hourly.

Please post this info to tomgodfrey18********.com

Also, how long will it be before my sites are back online?

Many Thanks
Tom

VodaHost · #10 04-29-2007, 02:22 AM

1) Please submit a support ticket to request a email address confirmation.
2) Your site should be back online by now.

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