My Domain on *******.com

hamidmct · #1 11-29-2005, 06:23 AM

Dear Administrator & other friends, i m having a very big problem with my domain on *******.com. a few days back i registered my hosting on vodahost and my domain (.DE) on *******. I followed Vodahost's video tutorial to update name servers in ******* and entered my name servers as under

ns3.vodahost.com
ns4.vodahost.com

but this is not working, whenever i enter these names and save the changes, after sometime i receive an email from ******* saying .....
__________________________________________________ ________________________
The modifications you requested for the domain xxxx.DE have FAILED.
Error: RegCCTLDSvc: VerifyHostsForRegistration request failure - Unknown NIC Response Hosts are NOT on different networks

Unknown NIC Response

Hosts are NOT on different networks
__________________________________________________ ________________________

Please can anyone help me. my hosting is working fine but my site publishing is still pending dut to this domain error. I am trying from the last 10 days but still no progress. i have also contacted ******* support team but ..........

Waiting for a kind response.

Hamid Ali

Sarah · #2 11-29-2005, 06:39 AM

Your best bet is to give ******* a call and ask them exactly what is going on?
They seem to be having DNS resolution issues, we have had other customers
with similar problems at Goddady in the past. There system is very overloaded
and sometimes clogs up.

1) Wait 24 hours and try again...maybe they fixed the glitch.
2) Give them a call and ask them to do it for you.

hamidmct · #3 11-30-2005, 05:24 AM

Dear Administrator,
I have contacted my Domain Hosting Provider and discussed the whole matter with them for a long time but they are saying that the problem is in your web hosting provider. Then after the call they sent me an email regarding the .DE domain requirements. the mail of the support team of ******* is here under...

================================================== =======================
Here is some info on the requirements of nameservers for .de domains.

All .DE domains must have:

at least two name servers, which must be authoritative
its two name servers on different class C networks (e.g. the first three octets cannot be the same, 216.1.69.1 and 68.42.99.120 would be valid.)
a SOA (Start of Authority) Refresh value between 10000 and 86400 seconds
a Retry value between 1800 and 28800 seconds
a Time to Live (TTL) value between 180 and 345600
an MX record that resolves to a valid mail server for the life of the domain registration, not just for the registration itself
The serial numbers for all name server zones for the domain must also match.

How do I check if my name servers are authoritative or not?
You may verify if your name servers are authoritative by visiting www.kloth.net and enter the domain name and the name server the domain is using to receive a reply showing if the name server is authoritative or not. If the answer at KLOTH.NET lists a Non-authoritative answer at the top of the name server list it is not authoritative. Remember that the name servers that you are trying to use at the registry must be the only ones listed on each name server that you are trying to use. The name servers listed in the name server's zone file for the domain, must match the name servers you are trying to use for the domain or it will be considered non-authoritative.

================================================== =======================

Now please help me what to do, i dont know where to meet the requirements of DE domain. Please please help me i am very much depressed. my management is asking me evereyday to launch the website. but .....

Waiting for a final solution from anyone specially the administators of VodaHost.

Thank You,
Hamid Ali
Al-Saleh Enterprises LLC
Muscat-Oman

VodaHost · #4 11-30-2005, 05:04 PM

It sounds like ******* is playing games with you. we sell .de domains all the time and
never, EVER have any problems like this with our customers. Click the below...

http://www.vodahostdomains.com/pricing.asp

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