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Domain names/DNS Questions about domain name registration, maintenance and transfers. DNS issues such as MX records, Cnames, A records, etc.

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  #1  
Old 06-25-2009, 12:54 PM
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Join Date: Jun 2009
Posts: 5
Exclamation Domain Paid - Now Fails?

Hi I have purchased a new domain(www.be.in) through vodahost to ad to my account.
after payment and receiving the payment successful email, I recieved and email as follows:

The domain name you have chosen is all ready in use.
You need to choose a new domain name in order for us
to activate your account. Please click on the link
below and play around with our domain name search tool
until you find a domain name you like:

http://www.vodahostdomains.com/


after I open this page, I am required to log in, but I have NO idea what my login details are, I have tried my client ID, and also my cpanel login details.

Another thing happened, I don't know if it is related. Since about the same time I received the above email, my original domain stop working

http://www.mimeye.com

PLEASE HELP

P.S even if I ping the IP it fails:
208.43.222.137
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  #2  
Old 06-25-2009, 01:00 PM
Karen Mac's Avatar
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Default Re: Domain Paid - Now Fails?

Its generally your email address when you joined and you can reset the password there. Its on your welcome email as well at the bottom.

Karen
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  #3  
Old 06-25-2009, 01:05 PM
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Join Date: Jun 2009
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Default Re: Domain Paid - Now Fails?

Thank for reply Karen. I gave it a try, but the Login ID field only accepts 20 chars and my email is jannie.pieterse[at]gmail[.]com
Any Idea what happens to the funds that were deducted from my Credit Card for the new domain. and Why my original domain now fails?
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  #4  
Old 06-25-2009, 01:06 PM
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Default Re: Domain Paid - Now Fails?

No.. put in a support ticket. WE cant help you on the forum with this.. we dont have access to your account.

Karen
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  #5  
Old 06-25-2009, 01:08 PM
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Default Re: Domain Paid - Now Fails?

I see on VBS that the new Domain be.in has a status of canceled.
PackageStart DateRenew DateRenewed OnBilling CycleStatusVodaHost Monthly Billing with Domain
mimeye.com
2009/06/01 2009/07/01 2009/06/01 Monthly OnDomain Registration
mimeye.com
2009/06/01 2010/06/01 2009/06/01 Domain: 1 year OnDomain Registration
be.in
2009/06/25 2010/06/25 2009/06/25 Domain: 1 year Canceled
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  #6  
Old 06-25-2009, 01:10 PM
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Default Re: Domain Paid - Now Fails?

Thanks Karen, will do
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