Thread: Designer gone missing!

I have a customer who wants me to design them a new website.

They want to keep their old domain name.

But the person who build their current website can no longer be reached.

The domain is currently hosted in the name of the old designer.

What can I do to obtain the domain?

Thanks

Have you looked at whois as their address is often listed.? If not! i can only suggest getting in touch with the domain provider.

I have a similar problem...

We want to renew our domain but this is proving frustratingly difficult!!

According to vodahost the primary email address on the account is registed to someone who no longer works for the company.

However whois.net does gives the admin email as an existing employee (which is correct).

We can't log on to vodahost.net to pay the invoice because the existing employee doesn't know his password (if he even ever had one!) and we don't know the password of the ex-employee.

So how do we pay!!!

Originally Posted by Martin Livingstone

I have a similar problem...

We want to renew our domain but this is proving frustratingly difficult!!

According to vodahost the primary email address on the account is registed to someone who no longer works for the company.

However whois.net does gives the admin email as an existing employee (which is correct).

We can't log on to vodahost.net to pay the invoice because the existing employee doesn't know his password (if he even ever had one!) and we don't know the password of the ex-employee.

So how do we pay!!!

Contact Support and explain your issues to them. Unfortunately we cannot help you with this on the forum.