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Thread: how to update nameservers
      
   

  1. #1
    HumBird's Avatar
    HumBird is offline First Sergeant
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    Red face how to update nameservers

    Hello Helpful People
    I created an add-on domain strawbalehomeforsale.com and it shows up in my c-panel fine but when I publish the index - with public_html/strawbalehomeforsale.com - I can only find it on the web under my hosting domain name humnew.com. I have the index file in a separate folder for the strawbale site.

    In the client area I put ns13 and ns14.vodahost.com in the nameserver boxes and clicked save changes. Is this correct? I know it takes a day or two for this to take hold, but if I didn't do the right thing I don't want to wait to find out!

    Thank you for helping me understand this crucial step. I have been reading posts and looking at tutorials for days now and have learned all kinds of important things but I'm still unsure about how to update name servers.
    This suggestion talk about enom, not BV
    1. Properly validate/associate the domain to your account, following these instructions.
    this one does not show me HOW to update the nameservers.
    2. Create an Add-On Domain in cPanel according to this Tutorial and these Tips.

  2. #2
    navaldesign's Avatar
    navaldesign is offline General & Forum Moderator
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    Default Re: how to update nameservers

    Seems like the new domain is correctly pointed to your hosting account, but there doesn't seem to be any page published in the new domain folder.
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  3. #3
    HumBird's Avatar
    HumBird is offline First Sergeant
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    Talking Re: how to update nameservers

    Hi Naval, Thanks for your reply. The site is working now!!!

    Customer support sent this about 15 hrs ago:

    You need to use the below settings;

    ns5.vodahost.com
    ns6.vodahost.com

    We have updated these for you, please allow a few hours for propagation.
    Thank you,
    George

    Ticket Details
    Ticket ID: UZC-376405
    Department: Domain Names and Transfers
    so I assume I don't need to do anything more about name servers.

    In all this I discovered something that may be helpful to others, which is if I want to copy a bunch of files from my main domain to a add-on, all I have to do is re-publish them with the public_html/add-on-domain.com. This discovery is going to save me SOOOO much work as I thought i had to remake all those pages!! I know this is old hat to you but although I've been using BV for over three years I will not pretend that I understand all the behind the scenes stuff, try as I might.
    Thanks again, Leslie

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