Thread: E-mails Assistance

VodaHost,
have tried everything and can't get the emails to work. please assist
Need help please.

SendMail on voda7 works perfectly. Voda7 is one of our best servers, the issue is with your computer config. or your ISP. This could be your ISP intermittently blocking your port 25, if some one who lives in your IP range gets flagged for sending out a large spam or mass email. ISP’s will block port 25 for the entire IP range, some times for days at a time.

Also click the below and read the trouble shooting section...

http://www.vodahost.com/vodatalk/ema...-my-email.html

Are you a AOL customer?

Hi *****,
Not with AOL, I have broadband (Optimum) and OE, the others are using BellSouth in Florida.
I can check my emails in webmail, but have deleted the same account in OE, the user/password window kept popping up for the webmail account but would not log on. SMTP set to 25 and incoming 110.
Other users get very few emails in Outlook and are rejected by different senders.

*****,
The Florida guys tell me that their emails are reaching them a week late and repeated several times. They can send but do not always receive. One e-mail might be received right away and another a few days later.

Do the Ports have to be set at 25? One of them has set ports to 110 and 587.

The Florida guys

One person in florida is having trouble receiving your email, is it just one person? Repeating email and delayed email are two diffrent issues.

Delayed Email
The recievers ISP is slow to deliever, It leaves our server the second you press the send button.

Duplicate Email
The Receivers email software is badly installed and is spurting out duplicates.

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There is nothing wrong with the email going out on your end if you have configured your email service correctly. The problem lies with the receiver.

Let me understand...you have given email accounts to some accociates in Florida and they are having issues...is this correct?

your email works fine except when you are communicating with your associates in florida...is this correct?

Originally Posted by VodaHost

Let me understand...you have given email accounts to some accociates in Florida and they are having issues...is this correct?

Hi *****,
This is for the www.ftaaconsulting.com site. The users in Florida are having similar issues, rejected addresses or delayed e-mails.

Originally Posted by VodaHost

your email works fine except when you are communicating with your associates in florida...is this correct?

My email works fine from webmail, I have also sent each of them and myself e-mails from ftaa and other accounts (Optimum, Gmail) without problems and they get them on time.

Originally Posted by VodaHost

One person in florida is having trouble receiving your email, is it just one person? Repeating email and delayed email are two diffrent issues.

Delayed Email
The recievers ISP is slow to deliever, It leaves our server the second you press the send button. Is it possible that BellSouth is delaying receipt for a technical reason? Say Port 110 and not 25

Duplicate Email
The Receivers email software is badly installed and is spurting out duplicates. All 3 are in separate locations and use Outlook

There is nothing wrong with the email going out on your end if you have configured your email service correctly. The problem lies with the receiver.

How can I verify that i did configure the e-mails properly?

How can I verify that i did configure the e-mails properly?

If it works, you configured it correctly...

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If the only issues are your mates in Florida, I would say they are having
config. issues or ISP issues. Send a email from the problematic account to
vodahost********.com to test it out. Put a code word in it.

Come on Bill...send the email.... I got my email trouble shooting hat on just for you mate.

I know ***** and I appreciate it a lot.

I just went back and folowed all the tutorials to setup my own in Outlook Express. I can receive as ghj@ftaaconsulting.com but cannot send.

1) The hotmail account just received a email from Katrin Forster that says test.

2) is your IP dirty? Click the below and read case #2

http://www.vodahost.com/vodatalk/ema...-my-email.html

Katrin set up the account, she is one of the ones with problems, delayed emails.

But it works!..I think katrina has config or ISP issues, what I do know is that she does not have vodahost issues because she just sent me an email...If her ISP is delaying delivery of email, there is nothing I can do to assist.

I wish I could...

Ok, so we can pinpoint it to her ISP.
Did you receive any from me?

Yes, I received two from you.

subjects

1) Testing from bill
2) 2nd Test

Katrina also responded to my test email.

*****, many thanks again.
I had to call my ISP and eventhough 25 was showing, they were blocking outgoing mail, ended up using mail.ispname.com.

Still working on the others and the BellSouth. Their e-mails are working though. Wil be checking them all week.

Yup that port 25 will get you everytime, you are lucky that you are not using AOL, the refuse to unblock port 25...