Thread: Some incoming email saying "Invalid Address"

When I give someone my Webmail email address I get their messages and can see their email address. Also I've tested all my email links on my website and they showing coming from my AOL account.

But...a few times I've tested my Form and submitted it...it shows as coming from an Invalid Email Address. I also had a friend test this by submitting the form and it also said Invalid Email Address. So I don't know who the sender is.

What am I doing wrong? Obviously, the problem is related to the form and my submit button.

www.carabellaskincare.com/form.html

Maritza

Hey,

Are you getting the message atleast and its only saying invalid because it doesn't know how it sent to your e-mail?

Does it look like this sorta ..


If so, it is because it is using the VodaHost server to send the e-mail and not from your e-mail so it isnt really coming from an e-mail.

no it looks like this:

15 12:22:23 PM Invalid Address Skin Analysis Form

yes, jeremy i am at least getting the form with the responses but the "from" says Invalid Email Address.

Yeah, that is why .. it does not know who is sending it, because the script is using the VodaHost server (depends which one you have) to send the mail to your e-mail.

i guess i'll open a support ticket because i have no idea how to fix that?

Most probably, the email field in your form is named something diffrenet than the required in the form script, so the script sends the form info without email address or with the server one: voda?@vodahost.com, whic your ISP considers Invalid. If you wish, post here your php script (the one that processes the form) and a link to the form itself.

Also, it might be your username @ vodahost for example:

rlvcclds@vodahost.com on Voda 3 ..

NavalDesign & Jeremy,

Thanks for your input. But I'm still lost. Naval, can you list out the steps I need to do.

Post php script (the one that processes the form) and a link to the form itself??????

www.carabellaskincare.com

p.s. jeremy, your website is VERY nice....very professional.

Ok, the first thing to do is to rename the Emal address field, in your form, to "email" all lowercase chrs. The, save and republish, and try the form again. If this doesn't work, i need you to post here the php script that you have pasted in the "action" page. From there we will see what else neeeds to be done.

the only email address field in my form is the one for users to insert their email address so i can contact them.

this script? from the page html?

<?PHP
$email = $HTTP_POST_VARS[email];
$mailto = "maritza@carabellaskincare.com";
$mailsubj = "Skin Analysis Form";
$mailhead = "From: $email\n";
reset ($HTTP_POST_VARS);
$mailbody = "Values submitted from web site form :\n";
while (list ($key, $val) = each ($HTTP_POST_VARS))
{
if ($key!="submit")
{
$mailbody .= "$key : $val\n";
}
}
mail($mailto, $mailsubj, $mailbody, $mailhead);
?>

Haha, thank you Maritza! I would love to see your website soon :)

you can...it's www.carabellaskincare.com.

thanks.

Very nice indeed! .. I really like it, very neat and clean, so it is easy to manage .. I wish I can get one of those done, haha

Please, as said, change the email address field in the form: right now it is "email address" make it "email" . Save, republish, and test AFTER refreshing the page.

are you kidding me? it was as easy as that? thank you, navaldesign.

www.carabellaskincare.com

Wait the results before thanking me.

no i did do it before i thanked you. it was that fast. thanks again.

although now i'm not too crazy about my 'form'...

ciao,
maritza

Why ? what don't you like about it ?