Web Hosting Vodahost    

Home Take The Royal Tour! Order Now Features Prices
Go Back   Web Hosting > VodaHost Web Hosting Support > Email Problems (POP, SMTP & Webmail)

Notices

Email Problems (POP, SMTP & Webmail) Covers problems with receiving and sending Email, configuring your email services (ie. Outlook, Eudora, Pegasus) and using webmail.

Closed Thread
 
Thread Tools
  #1  
Old 03-13-2008, 06:04 PM
Sergeant
 
Join Date: Feb 2008
Location: Godstone, Surrey, England
Posts: 32
Default email help

will some one please help me. I cannot set up my email....I had my site reset last week and whatever I do will not work!

On my site: www.airurviews.com I have a comments page where visitors can write comments and send. I had set up an email: airurviews@googlemail.com and all was working well. Now I cannot remember what I did nor have I any record!

Can someone go into my account and test it for me or something.

Dan.
Digg this Post!Add Post to del.icio.usBookmark Post in TechnoratiFurl this Post!Spurl this Post!Reddit! Wong this Post!
  #2  
Old 03-13-2008, 06:18 PM
VodaHost's Avatar
General & Forum Administrator
 
Join Date: Mar 2005
Location: Wilmington, Delaware USA
Posts: 8,658
Default Re: email help

click the below...also read the trouble shooting section.

http://www.vodahost.com/vodatalk/ema...-my-email.html
__________________
VodaHost
Your Website People!
1-302-283-3777 North America / International
07092887580 / United Kingdom

Military Ranking System Explained


Click Here to take the royal VodaHost Tour
Click Here for the VodaHost Help Centre & Tutorials
Got a question? - Try a forum search! Available at the top of every page!

Digg this Post!Add Post to del.icio.usBookmark Post in TechnoratiFurl this Post!Spurl this Post!Reddit! Wong this Post!
  #3  
Old 03-13-2008, 07:54 PM
Sergeant
 
Join Date: Feb 2008
Location: Godstone, Surrey, England
Posts: 32
Default Re: email help

Yes I've been through all of the tutorials and I am not clear at allThe link says nothing about putting my email in something other than what you have listed! I used googlemail, as I stated above.
Digg this Post!Add Post to del.icio.usBookmark Post in TechnoratiFurl this Post!Spurl this Post!Reddit! Wong this Post!
  #4  
Old 03-13-2008, 07:56 PM
Sergeant
 
Join Date: Feb 2008
Location: Godstone, Surrey, England
Posts: 32
Default Re: email help

I also asked if someone could look at my site rather than just point me at tutorials which just confuse me!
Digg this Post!Add Post to del.icio.usBookmark Post in TechnoratiFurl this Post!Spurl this Post!Reddit! Wong this Post!
  #5  
Old 03-13-2008, 08:15 PM
Vasili's Avatar
General & Forum Moderator
 
Join Date: Mar 2006
Posts: 10,939
Exclamation Re: email help

Quote:
Originally Posted by dannlin View Post
Yes I've been through all of the tutorials and I am not clear at allThe link says nothing about putting my email in something other than what you have listed! I used googlemail, as I stated above.
You don't seem to get it: these peer-to-peer Support Forums are here to help with everything that concerns building webs using the tools, technologies, and techniques that are provided by VodaHost, and are not expected to serve solutions for other providers or 3rd party products!

If you "lost" or don't remember your information for gMail, you need to go to Google to ask them to give you the support you need. If you are having difficulty setting up email that is generated of handled through your VodaHost website, you are in the right place, as you are provided Webmail, Horde, and Squirrel (amongst others) as utilities to process your email, and we can help walk you through many of the bottlenecks you might experience.

You can't have it both ways: you can use Express or Outlook to process your email from your website, or opt to simply log into the online Webmail to retrieve it. Additionally, you can forward your email from your website to your gMail account, but you will need to log into gMail to retrieve it. You need to make up your mind how and where you want your email sent --- you can't "mix" up your gMail with your website email and expect it to be processed properly.

The only way you can retrieve email from different sources (accounts) is to configure Outlook with multiple accounts (one for your website email after you actually create on in your Control Panel; and enter the information for gMail) which will then "poll" each account to deliver all your incoming email in one utility. Is THAT what you want to do?

* Also, it is extrememly helpful to be specific with your challenges, so others can pinpoint a solution based on your exact situation......
__________________
Choice Pro SEO
Choice Pro Webs
Digg this Post!Add Post to del.icio.usBookmark Post in TechnoratiFurl this Post!Spurl this Post!Reddit! Wong this Post!
  #6  
Old 03-13-2008, 08:50 PM
Sergeant
 
Join Date: Feb 2008
Location: Godstone, Surrey, England
Posts: 32
Default Re: email help

It would be extremely helpful if before erplying you could read the original properly and not be so terse!

This is not a 3rd party problem ! you don't seem to get it!
Obviously I am not a techie....I am 60 with a difficulty in assimilating information in this form. You havent answered or bothered to answer whether or not you can enter my site and do a diagnostic or some such test! So why dont you try and help instead of being so officious!!
Digg this Post!Add Post to del.icio.usBookmark Post in TechnoratiFurl this Post!Spurl this Post!Reddit! Wong this Post!
  #7  
Old 03-13-2008, 08:54 PM
Sergeant
 
Join Date: Feb 2008
Location: Godstone, Surrey, England
Posts: 32
Default Re: email help

You also failed to read that I managed originally to set it all up and it worked perfectly! I just understand that If it worked once it should work again!
I have attention deficit disorder which is why I cannot remember or assimilate.
Digg this Post!Add Post to del.icio.usBookmark Post in TechnoratiFurl this Post!Spurl this Post!Reddit! Wong this Post!
  #8  
Old 03-13-2008, 09:09 PM
Vasili's Avatar
General & Forum Moderator
 
Join Date: Mar 2006
Posts: 10,939
Talking Re: email help

We do not perform "tests" on accounts or websites on demand, either as a diagnostic or problem-solving exercise.

Since you mention that you recently had your website "reset" I would suggest that you first enter your Control Panel and re-establish your email accounts as well. (Most likely they were wiped when your account was refreshed)

Re-read my earlier post to understand how to decide on a process to handle your different email accounts as you want, and if you get stuck you can either go through the Tutorials (which can be paused/rewound/replayed as desired) or search through the Email forums here in VodaTalk!
Digg this Post!Add Post to del.icio.usBookmark Post in TechnoratiFurl this Post!Spurl this Post!Reddit! Wong this Post!
  #9  
Old 03-13-2008, 09:52 PM
Sergeant
 
Join Date: Feb 2008
Location: Godstone, Surrey, England
Posts: 32
Default Re: email help

I know for a fact that you look into peoples websites by some of the responses posted by your 'experts' so that doesn't wash!

Secondly you missed the point again!!

I have been through all the tut's and I explained to you my medical condition. And you said you could walk me through so what do you really mean...saying one thing and doing another. ambiguous.
Digg this Post!Add Post to del.icio.usBookmark Post in TechnoratiFurl this Post!Spurl this Post!Reddit! Wong this Post!
  #10  
Old 03-13-2008, 10:15 PM
StrictlyBusiness's Avatar
Second Lieutenant
 
Join Date: Nov 2007
Location: Oklahoma
Posts: 137
Default Re: email help

Quote:
Originally Posted by dannlin View Post
I know for a fact that you look into peoples websites by some of the responses posted by your 'experts' so that doesn't wash!

Secondly you missed the point again!!

I have been through all the tut's and I explained to you my medical condition. And you said you could walk me through so what do you really mean...saying one thing and doing another. ambiguous.
Hi Dan,
Did you mess with any of your settings on your comment bv page? There are alternatives until you find out how it worked the first time....In the meantime you can always direct your email to googlemail from your webmail on cpanel...
__________________
Diane
www.smallbizunite.net

At first you don't succeed, pick yourself up and try again!
Digg this Post!Add Post to del.icio.usBookmark Post in TechnoratiFurl this Post!Spurl this Post!Reddit! Wong this Post!
  #11  
Old 03-13-2008, 10:17 PM
Vasili's Avatar
General & Forum Moderator
 
Join Date: Mar 2006
Posts: 10,939
Cool Re: email help

Quote:
Originally Posted by Vasili View Post
We do not perform "tests" on accounts or websites on demand, either as a diagnostic or problem-solving exercise.!
I do not work for VodaHost, and am a fellow customer as are you, and can only offer to explain things to a point: VodaHost does NOT "test", trouble-shoot, or "diagnose" client websites!
Whenever a post is made about a website, it is because a volunteer client has taken the time to "investigate" for their peer's sake and to make pertinent suggestions. Demanding things that are beyond the normal practice is not the way to build a courteous posture when seeking volunteered assistance, and only creates unnecessary friction that may actually prevent you getting the help you could use.

Quote:
Originally Posted by Vasili View Post
Since you mention that you recently had your website "reset," I would suggest that you first enter your Control Panel and re-establish your email accounts. (Most likely they were wiped when your account was refreshed)
Read this quote again (it's in red to make it easier to find and understand).

This is what you need to do, on your own, for yourself.


Anything more than this, please Submit a Ticket to get the specialized support you require.
Digg this Post!Add Post to del.icio.usBookmark Post in TechnoratiFurl this Post!Spurl this Post!Reddit! Wong this Post!
Closed Thread


Currently Active Users Viewing This Thread: 1 (0 members and 1 guests)
 
Thread Tools

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are Off



All times are GMT +1. The time now is 02:52 PM.


Powered by vBulletin® Version 3.8.4
Copyright ©2000 - 2009, Jelsoft Enterprises Ltd.
Search Engine Friendly URLs by vBSEO 3.2.0 RC7
2005-2009 VodaHost Web Hosting Your Perfect Web Host - All Rights Reserved

1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33 34 35 36 37 38 39 40 41 42 43 44 45 46 47 48 49 50 51 52 53 54 55 56 57 58 59 60 61 62 63 64 65 66 67 68 69 70 71 72 73 74 75 76 77 78 79 80 81 82 83 84 85 86 87 88 89 90 91 92 93 94 95 96 97 98 99 100 101 102 103 104 105 106 107 108 109 110 111 112 113 114 115 116 117 118 119 120 121 122 123 124 125 126 127 128 129 130 131 132 133 134 135 136 137 138 139 140 141 142 143 144 145 146 147 148 149 150 151 152 153 154 155 156 157 158 159 160 161 162 163 164 165 166 167 168 169 170 171 172 173 174 175 176 177 178 179 180 181 182 183 184 185 186 187 188 189 190 191 192 193 194 195 196 197 198 199 200 201 202 203