Web Hosting Vodahost    

Home Take The Royal Tour! Order Now Features Prices
Go Back   Web Hosting > VodaHost Web Hosting Support > Email Problems (POP, SMTP & Webmail)

Notices

Email Problems (POP, SMTP & Webmail) Covers problems with receiving and sending Email, configuring your email services (ie. Outlook, Eudora, Pegasus) and using webmail.

Closed Thread
 
LinkBack Thread Tools
  #1  
Old 01-10-2006, 08:58 AM
VodaHost's Avatar
General & Forum Administrator
 
Join Date: Mar 2005
Location: Wilmington, Delaware USA
Posts: 8,437
Exclamation Help! I can not set up my email.

Are you having trouble setting up your email accounts? Please follow the
below steps to the letter.

1) Make sure you have a VodaHost web hosting account.

2) Watch the below email tutorials.

If you say you have already watched them. Please watch them again!

3) Make sure you have created your email account in your control panel.
This is a very important step that most people forget. Click the below to
learn how to do this.

http://www.vodahost.com/demowolf/cpa..._popemail.html


4) Remember your POP & SMTP setings are always mail.YourDomain.com

5)
Your username is always the email address that you created in your control panel.... ie John@smithshoes.com

-----------------------------------------------------------------

Lets assume your name is John smith and your domain name is
smithshoes.com

For Outlook

1. In Outlook goto tools > Email Accounts
2. Select add a new account (next)
3. Select POP3
4. Your Name: John Smith
5. Email address: John@smithshoes.com
6. Username: John@smithshoes.com (Your Username is your full email address)
7. Password (the one you made when you created the email account)
8. Incoming POP3: mail.smithshoes.com
9. Outgoing SMTP: mail.smithshoes.com
10. Leave the log in using secure server tab empty
For Outlook Express

1. Open up outlook express.
2. Tools > Accounts > Add > Mail.
3. Display Name: John Smith
4. Email Address: John@smithshoes.com
5. My Incoming server is: POP3
6. Incoming mail: mail.smithshoes.com
7. Outgoing mail: mail.smithshoes.com
8. Account Name: John@smithshoes.com
9. Password: The password you made when you created the account in the control panel.

--------------------------------------------------------------------------------------
Email Creation Tutorials Vidoes

Outlook Express

Outlook 2000

Outlook 2003

Thunderbird
Click Here to download Thunderbird for free.

Eudora

Netscape

Incredimail

Pegasus

Foxmail

Opera

--------------------------------------------------------------------------------------

Extreme Trouble Shooting


Case 1


Lets say you have done all he above steps to the letter and your email still does not work.
There is a chance that your ISP is blocking you. Email goes out through Port 25 of of computer.
Please call them and ask them if they are blocking port 25, if yes, DEMAND that they unblock it.

ISP's block Port 25 sometimes to stop people from spamming.

Case 2

You are going to love this one. There is a possibility that your ISP has given a a blacklisted IP
Address. This is easy to verify.....

Step 1


Click Here to visit IP Chicken to find out what the IP address of your home/office computer is. It will ble formated like the below...

75.53.89.22

Step 2

Once you find out what the IP address of your computer is....
Copy and past the below link into your browser, replacing the 00.00.00.00's with your home/office IP address and hit enter.

http://www.robtex.com/rbl/00.00.00.00.html

If your IP address comes back dirty....Call up your ISP and give them hell!

Case 3

Sometime ISP's demand that you use their name in your SMTP settings.
So instead of

Outgoing mail: mail.smithshoes.com

Your Outgoing SMTP will be : mail.ISPNAME.com

------------------------------------------------------------

All the above cases require that you make a simple phone call to your ISP.
__________________
VodaHost
Your Website People!
1-302-283-3777 North America / International
07092887580 / United Kingdom

Military Ranking System Explained


Click Here to take the royal VodaHost Tour
Click Here for the VodaHost Help Centre & Tutorials
Got a question? - Try a forum search! Available at the top of every page!

Digg this Post!Add Post to del.icio.usBookmark Post in TechnoratiFurl this Post!Spurl this Post!Reddit! Wong this Post!
  #2  
Old 07-03-2008, 03:47 PM
VodaHost's Avatar
General & Forum Administrator
 
Join Date: Mar 2005
Location: Wilmington, Delaware USA
Posts: 8,437
Default Re: Help! I can not set up my email.

Using Googles web based Gmail Service with your domain

Google offers a wonderful free service called Google Apps. Google Apps gives everyone who has there own domain name tools for team collaboration...Such as top notch Email services, world class spam filtering, online word processing, online spreadsheets, a shared calendaring system and access to a flexible intranet system.

Because Google stores all of the files and content centrally (online), collaboration and document management become far simpler than when distributing files to multiple people and keeping track of different versions.

With a few changes to your DNS configuarion, Google apps can closely integrate with your web hosting account here at VodaHost, providing a much more robust web platform based around your existing domain name.

Click Here to create your Google Apps Account...It's 100% Free!

NOTE:
If you want to use Googles webmail service with your domain name...You must update your MX Records in cPanel....This will have the effect of all your domain name based email going through Googles servers a and you will be able to use Google webmail interface....

How to update Your MX Records in cPanel


1. Log in to your cPanel account.
2. Click Mail.
3. Click Modify Mail Exchanger (MX Entry). A list of your current MX records will appear.
4. Click Change an MX Entry.
5. In the Change MX for... field, enter ASPMX.L.GOOGLE.COM.
6. Click Change.

Congratulations! Your MX records are now configured to point to Google. Keep in mind that changes to MX records may take up to 48 hours to take effect.
__________________
VodaHost
Your Website People!
1-302-283-3777 North America / International
07092887580 / United Kingdom

Military Ranking System Explained


Click Here to take the royal VodaHost Tour
Click Here for the VodaHost Help Centre & Tutorials
Got a question? - Try a forum search! Available at the top of every page!

Digg this Post!Add Post to del.icio.usBookmark Post in TechnoratiFurl this Post!Spurl this Post!Reddit! Wong this Post!
  #3  
Old 07-03-2008, 03:59 PM
VodaHost's Avatar
General & Forum Administrator
 
Join Date: Mar 2005
Location: Wilmington, Delaware USA
Posts: 8,437
Default Re: Help! I can not set up my email.

Great News!!!...You can now use your domain with Googles Gmail webmail...click the below to learn more....

http://www.vodahost.com/vodatalk/ema...l-service.html
__________________
VodaHost
Your Website People!
1-302-283-3777 North America / International
07092887580 / United Kingdom

Military Ranking System Explained


Click Here to take the royal VodaHost Tour
Click Here for the VodaHost Help Centre & Tutorials
Got a question? - Try a forum search! Available at the top of every page!

Digg this Post!Add Post to del.icio.usBookmark Post in TechnoratiFurl this Post!Spurl this Post!Reddit! Wong this Post!
Closed Thread


Currently Active Users Viewing This Thread: 1 (0 members and 1 guests)
 
Thread Tools

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On


All times are GMT +1. The time now is 12:00 AM.


Powered by vBulletin® Version 3.7.1
Copyright ©2000 - 2008, Jelsoft Enterprises Ltd.
Search Engine Friendly URLs by vBSEO 3.2.0 RC7
2007 VodaHost.com - All Rights Reserved

1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33 34 35 36 37 38 39 40 41 42 43 44 45 46 47 48 49 50 51 52 53