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  1. #1
    Raybo is offline Sergeant
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    Default Guestbook not sending reply to sender

    My guestbook is sending the autoreply message " Thank you for your email" back to my personal inbox and not to the person who signs the guestbook. Help please... Thanks! client#28276
    My guestbook url is http://www.triangledowserschapter.com/guestbook.html

  2. #2
    Karen Mac's Avatar
    Karen Mac is offline General
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    Default Re: Guestbook not sending reply to sender

    How do you know your guest isnt getting it too?

    Karen

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  3. #3
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    Default Re: Guestbook not sending reply to sender

    The BV does not send the entry to your guest, only YOU.................

  4. #4
    Raybo is offline Sergeant
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    Default Re: Guestbook not sending reply to sender

    Hi Karen, Thanks for the reply!
    I posted an entry on the guestbook with my wife's computer, which is sitting right behind me. The autoreply did not send her a reply, it sent it to me.
    David, thanks for your reply also but, it seems pointless for the autoreply to send me an email saying "thanks for your email" and not to the person who made the post in the guestbook. Will you expound on this? Thanks!

  5. #5
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    Default Re: Guestbook not sending reply to sender

    The GB auto responder is really only to give you a heads up that someone has left a message.
    The guest already knows that they have left you one..................

  6. #6
    Raybo is offline Sergeant
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    Default Re: Guestbook not sending reply to sender

    Ok, this is what I'm getting back from one GB entry:
    From:
    admin@triangledowserschapter.com. - someone signed your guestbook
    From:
    Triangle Dowsers.....Thank you for your email
    (shouldn't the second one be going to the guest who made an entry in GB?) If not, why are they asked for their email address in GB?
    Last edited by Raybo; 01-08-2009 at 08:36 PM. Reason: adding onto post

  7. #7
    D'son's Avatar
    D'son is offline Major General
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    Default Re: Guestbook not sending reply to sender

    So that you can respond to them if you want.

  8. #8
    Raybo is offline Sergeant
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    Default Re: Guestbook not sending reply to sender

    OK, thanks all, for your replies. My mistake, I had autoresponder set up in CP. That's why I was getting a second email

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