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Email Problems (POP, SMTP & Webmail) Covers problems with receiving and sending Email, configuring your email services (ie. Outlook, Eudora, Pegasus) and using webmail.

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  #1  
Old 06-20-2009, 06:26 AM
Corporal
 
Join Date: Oct 2007
Posts: 12
Default cant receive emails

Hi, I have been using outlook express to send and receive emails fine until today. Today I am getting this error message when it tries to receive emails

The connection to the server has failed. Account: 'liz@cakeladycakes.com', Server: 'mail.cakeladycakes.com', Protocol: POP3, Port: 110, Secure(SSL): No, Socket Error: 10061, Error Number: 0x800CCC0E

and

The connection to the server has failed. Account: 'mail.cakeladycakes.com', Server: 'mail.cakeladycakes.com', Protocol: POP3, Port: 110, Secure(SSL): No, Socket Error: 10061, Error Number: 0x800CCC0E

My email address seems to send emails fine though. I have not changed any setting at all.
Any help??
cheers,
Liz
www.cakeladycakes.com
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  #2  
Old 06-20-2009, 05:49 PM
Karen Mac's Avatar
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Join Date: Apr 2006
Location: X marks the spot
Posts: 8,475
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Default Re: cant receive emails

log in to cpanel and see if you can send mail from horde. Also check that the mailbox isnt full..check spam or trash folders and make sure you arent also saving a copy on the server. delete all unneccessary mail there.

Karen
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  #3  
Old 09-24-2009, 07:25 PM
maw-maw's Avatar
Private First Class
 
Join Date: Aug 2009
Posts: 8
Default Re: cant receive emails

I can send emails from Horde....I cannot receive email. this is the message

<tsweb@thesourceweb.com>:
209.85.211.56 does not like recipient.
Remote host said: 550-5.1.1 The email account that you tried to reach does not exist. Please try
550-5.1.1 double-checking the recipient's email address for typos or
550-5.1.1 unnecessary spaces. Learn more at
550 5.1.1 http://mail.google.com/support/bin/answer.py?answer=6596 30si3121663ywh.90
Giving up on 209.85.211.56.

Please Help!
thanks
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  #4  
Old 09-25-2009, 01:49 PM
pink_eeyore's Avatar
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Join Date: Nov 2008
Location: Some where in CO
Posts: 165
Default Re: cant receive emails

Are you in a different location? Sometimes when I use outlook from a different location (client's location) I get the same issue. It receives but it does not send. Usually this is the internet provider's issue. They are using a different port than the 125 standard. Check your setting to make sure your outgoing port is set to 25 and incoming to 110 (although your incoming is fine. If you are still having issues contact your internet provider. It is most likely on their end.
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