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Thread: email not working on new isp
      
   

  1. #1
    Tomissan's Avatar
    Tomissan is offline Second Lieutenant
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    Default email not working on new isp

    After reading through the posts and knowledge base I can't seem to sort out the problem.

    After moving to a new location and using a different ISP I'm unable to "Log on to incoming mail server", for my vodahost based email.

    I have no problem with yahoo mail, only my vodahost email.

    I've gone through the numbers but it's still not working.
    I'm using Outlook 2003.

    I did check to see if my new ISP is black listed and it's not.

    The error message I get when trying to send mail is:

    Send test email message: the specified server was found; but there was no response. Please verify that the port and SSL information is correct.

    Long onto incoming mail server (POP3); the specified server was found; but there was no response from the server. Please verify that the port and SSL information is correct.

    Interesting though, it did work yesterday for a short time and not since.

    Also, how do I view my email through the CPanel? I tried logging in but there was no mail!!!

    Thank you for any help on this subject as I'm losing my hair over it..

  2. #2
    navaldesign's Avatar
    navaldesign is offline General & Forum Moderator
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    Default Re: email not working on new isp

    type in IE www.yourdomain.com/webmail then give the username and password for your email account.
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  3. #3
    Tomissan's Avatar
    Tomissan is offline Second Lieutenant
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    Default Re: email not working on new isp

    navaldesign, thank you for your response.
    I tried what you suggested and this is what I get:
    404 Not Found

    The requested URL '/webmail' was not found on this server.

    I did not change anything in my Cpanel, so I can't understand what's happening (or what's NOT happening)...
    cheers,
    Tom

    I just now went into Cpanel and changed the password for one email setting but still not working....

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