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Thread: Contact form won't work, help please
      
   

  1. #1
    jaykay is offline First Sergeant
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    Default Contact form won't work, help please

    I have made a form after following the video tutorials, however when you hit the submit button your get 'HTTP 404 Not Found'

    If anyone can help me here's the link.
    http://www.pxmcyprus.com/contact_us.html

    Thanks in advance
    Julie

  2. #2
    jaykay is offline First Sergeant
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    Lightbulb I'm desperate now. Please help

    I'm getting desperate

    Quote Originally Posted by jaykay
    I have made a form after following the video tutorials, however when you hit the submit button your get 'HTTP 404 Not Found'

    If anyone can help me here's the link.
    http://www.pxmcyprus.com/contact_us.html

    Thanks in advance
    Julie

  3. #3
    navaldesign's Avatar
    navaldesign is offline General & Forum Moderator
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    Default Re: Contact form won't work, help please

    Χαιρετισμους στην ωραια Κυπρο!

    Your submit button is outside the form area. Extend the form area dowbwards, save and republish.
    Remember to refresh your browser before testing or it might appear not working.
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  4. #4
    jaykay is offline First Sergeant
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    Default Re: Contact form won't work, help please

    και χαιρετισμοί σε σας από την ηλιόλουστη, και όμορφη Κύπρο
    I'm pretty sure that the submit button was already within the form area, anyway, I've extended the form area to make sure but, its still not working.
    Julie

  5. #5
    navaldesign's Avatar
    navaldesign is offline General & Forum Moderator
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    Default Re: Contact form won't work, help please

    Hi Julie,

    before, your submit button didn't work. Now it does. However, it doesn't find the action page (resulting in a 404 page not found error) because your action page is saved (and published) as "thank_you" (php) instead, in the form, you have set as action "action.php". Change the form action in "thank_you.php", save, publish, refresh, and test
    Navaldesign
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  6. #6
    jaykay is offline First Sergeant
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    Red face Re: Contact form won't work, help please

    Yes, you're right it is working to a degree. However, its probably me but I couldn't really understand your answer, would you mind telling me again. Sorry if I sound dumb.
    Thanks
    Julie

  7. #7
    navaldesign's Avatar
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    Default Re: Contact form won't work, help please

    Ok, I see that you have set your form action correctly. Is it ok now ? does it send the email to your email address ?
    Navaldesign
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  8. #8
    jaykay is offline First Sergeant
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    Default Re: Contact form won't work, help please

    It works in as much as the 'thank you' page comes up, which is great. But the email I get is from 'Mail Delivery System' with the subject

    'Mail delivery failed: returning message to sender'

    with the following message:

    This message was created automatically by mail delivery software.

    A message that you sent could not be delivered to one or more of its
    recipients. This is a permanent error. The following address(es) failed:

    you@yoursite.com
    unrouteable mail domain "yoursite.com"

    ------ This is a copy of the message, including all the headers. ------

    Return-path: <hdihgel@voda15.vodahost.com>
    Received: from hdihgel by voda15.vodahost.com with local (Exim 4.63)
    (envelope-from <hdihgel@voda15.vodahost.com>)
    id 1Hr6lx-0006jy-IZ
    for you@yoursite.com; Thu, 24 May 2007 01:26:05 -0500
    To: you@yoursite.com
    Subject: Contact Form Submission
    From: kemp.cyprus******.com
    Message-Id: <E1Hr6lx-0006jy-IZ@voda15.vodahost.com>
    Date: Thu, 24 May 2007 01:26:05 -0500


    Values submitted from web site form :
    name :
    email : kemp.cyprus******.com
    tel :

    Is this what I should get?

  9. #9
    navaldesign's Avatar
    navaldesign is offline General & Forum Moderator
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    Default Re: Contact form won't work, help please

    No. It seems like you have pasted the script in your "thank_you" without changing the email address to be yours.

    Please note that you must change " you@yoursite.com " to be the email address where you want to receive the email.
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