Sorry, where did you send the support ticket to ? The only responsible for support of ABVFP is
DBTEchnosystems.com
And, please, who are you ? a forum username without the domain name can mean nothing: i need your domain name to see what the problem might be. In any case, you should have recieved an automated email, with your login details (which you provided during installation). Use them to login. Common errors are a white space after or before the actual username or password, or uppercase instrad of lowercase or viceversa.
Please provide a link to the form, and if you wish send me your login details so i can have a look.