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  1. #1
    bernard638 is offline Corporal
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    Question Contact Form -email send setup

    Here's the situation: I've used one of the form templates from the form wizard tab in BV,

    in step 4 of the wizard process in particular the form action field: I've selected Submit data to an email address and in the email field below that I put my email address, I then go to test it by send myself an email via the form and I get the following on my IE browser :

    C:\Documents and Settings\4700\Local Settings\Temp\preview\<

    and on the main page:

    [IMG]res://shdoclc.dll/pagerror.gif[/IMG]The page cannot be displayed

    The page you are looking for is currently unavailable. The Web site might be experiencing technical difficulties, or you may need to adjust your browser settings.



    am I missing something, in order to have an email sent to me from my page utilizing the teplate forms.

    Thanks in advance

  2. #2
    CarbonTerry's Avatar
    CarbonTerry is offline Major General
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    Default Re: Contact -email send setup

    Have you published the page(s) ?
    CarbonTerry
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  3. #3
    bernard638 is offline Corporal
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    Default Re: Contact -email send setup

    Here's my site: www.blueridge-photo.com


    all pages are publised, the problem now is when I click the send button after typing in contact information it give me the: http://www.blueridge-photo.com/contact.php

  4. #4
    bernard638 is offline Corporal
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    Default Re: Contact -email send setup

    Here's my site: www.blueridge-photo.com


    all pages are publised, the problem now is when I click the send button after typing in contact information it give me the: http://www.blueridge-photo.com/contact.php

  5. #5
    CarbonTerry's Avatar
    CarbonTerry is offline Major General
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    Default Re: Contact -email send setup

    I sent a message thru your form and received the 404 error message. This means that you have not made and published your success page.
    CarbonTerry
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  6. #6
    bernard638 is offline Corporal
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    Default Re: Contact -email send setup

    ok, terry I'm back, can you please do me a favor, I've published the success and failure pages for my contacts page and I send it says error 404 cannot find : http://www.blueridge-photo.com/contact.php

    upon looking in file manager the file is there, any idea? Thanks in advance!

  7. #7
    bernard638 is offline Corporal
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    Default Re: Contact -email send setup

    Ok, maybe the question should be, how do I link the send button to the success or failure pages? Thanks

  8. #8
    CarbonTerry's Avatar
    CarbonTerry is offline Major General
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    Default Re: Contact -email send setup

    I found your contact page just fine. Your "success page has been published as .php
    It must be success.html
    CarbonTerry
    Semper Fi
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    Red Hawk Archery
    Zone 5 Photo
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  9. #9
    CarbonTerry's Avatar
    CarbonTerry is offline Major General
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    Default Re: Contact -email send setup

    You do not link to the success/error pages as that is taken care of in the script of your contact form.
    CarbonTerry
    Semper Fi
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    Red Hawk Archery
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  10. #10
    bernard638 is offline Corporal
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    Default Re: Contact -email send setup

    Addtional notes: 1- The emails are getting through.

    2- After getting the 404 IE = http://www.blueridge-photo.com/contact.php if I click the go on EI it does goes back to the contacts page, but not success.

  11. #11
    CarbonTerry's Avatar
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    Default Re: Contact -email send setup

    You will only go to the success.html page if you "successfully" send an email and all links are correct. You are almost there. Change the page properties of your success/error pages to html save and publish. You may need to go into your Cpanel and manually delete the success/error.php pages.
    CarbonTerry
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    Red Hawk Archery
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  12. #12
    bernard638 is offline Corporal
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    Default Re: Contact -email send setup

    Will do, thanks.

  13. #13
    bernard638 is offline Corporal
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    Default Re: Contact -email send setup

    Wow, were in BV do I select the type of file? I ussually just hit the publish button and that's it. yike!!

  14. #14
    bernard638 is offline Corporal
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    Default Re: Contact -email send setup

    Dis-regard you already gave me that info above. Thanks

  15. #15
    CarbonTerry's Avatar
    CarbonTerry is offline Major General
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    Default Re: Contact -email send setup

    View/Page Properties/General/File extension (2 choices...php or html)
    CarbonTerry
    Semper Fi
    Still green...still mean......just not as lean

    Red Hawk Archery
    Zone 5 Photo
    My USMC

  16. #16
    CarbonTerry's Avatar
    CarbonTerry is offline Major General
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    Default Re: Contact -email send setup

    I am sure that you will get this corrected right away!!!!!
    Now, you have to open all of your pages and title them.
    View/Page Properties/Title
    This should be a descriptive phrase using search terms/keywords that one might use to locate your site. Different for each page. Read this.
    Where is your studio...CA...ND...NY...????? Shouldn't you tell folks where you are located ?????
    Phone/Fax ####
    CarbonTerry
    Semper Fi
    Still green...still mean......just not as lean

    Red Hawk Archery
    Zone 5 Photo
    My USMC

  17. #17
    bernard638 is offline Corporal
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    Default Re: Contact -email send setup

    Yes, I'll be working the studio location on the main page, thanks for reminding me, and also naming the pages that was a big one, greatly appriciated, I guess I'll have to start tightning up the screws,

    Terry, thanks so much for your help, I be paying it forward for shure!

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