Problem with e-mail address when submitting form

Gringoss · #1 08-15-2008, 03:51 AM

Hi,
I've created a form and published it to the web site at www.communityguilds.org. It works, except that when I submit the form and it arrives to the appropriate e-mail account -- info@communityguilds.org -- the e-mail says the form was SUBMITTED from the same e-mail account as that to which it was sent! This is bizarre because the first time I tried it it was okay... it was submitted from my personal e-mail account to the info@communityguilds.org account. Now, it says it's both coming from and going to the info@communityguilds.org account.

I've tried everything I know and redone the form several times. I even tried it from someone else's computer and it did the same thing!

Help!

navaldesign · #2 08-15-2008, 09:49 AM

Your visitor's email address field MUST be named "email" all lowercase. Anything else will cause the script to convert the "From" email address to be your own.

Gringoss · #3 08-15-2008, 07:23 PM

Thank you very much! It worked!
Speaking of the form, can you tell me why it is when the e-mail comes in the message of values submitted from the web site form includes the send button? I get all the other info like name, address, email address, etc. and then a line that says "Button1: Send".

Thanks!
Sean

navaldesign · #4 08-15-2008, 07:29 PM

Because your submit buttons NEEDS to be named "submit" instead of "Button1"

Gringoss · #5 08-15-2008, 09:13 PM

THANK YOU!!! One last question, which really doesn't have anything to do with the email form, but...

I want to put an image on my pages in the background. The image is a b&w EPS (black outline with white background). I've tried to make the background transparent so that only the outline will appear. I saved the EPS as a jpg and a gif and brought each into the web page. For some reason the background is still there, that is, it is white, not transparent.

Well, I figured out how to cheat to make the image less opaque in Blue Voda, which eliminated the white background but made the black outline gray.

In Blue Voda, I could see the image, but when I published it, the image was gone and all I saw was an "x". Why?

Thanks!

navaldesign · #6 08-15-2008, 09:24 PM

Probably when you published, you had checked the "Publish HTML files only" so the image has not been uploaded.
However, i don't understand why you don't use a BV shape (rectangle) , making it transparent, to create your background.

Gringoss · #7 08-15-2008, 10:26 PM

OK. How do I get an image in the BV shape?

navaldesign · #8 08-15-2008, 10:46 PM

You don't! Use the shape as background. When published it is converted to image. Move it to the back so it becomes the background of your page.

Gringoss · #9 08-15-2008, 11:07 PM

Ok, but the image I have is specific. Don't think I can make it using the provided BV shapes.

navaldesign · #10 08-15-2008, 11:13 PM

If this is not doable with BV, transform your image to a transparent gif or png and use it.

Gringoss · #11 08-16-2008, 12:00 AM

Thank you. Last question for now... Back to the forms...

In creating a form... when I add new editboxes and then test the form, I find that when I'm entering information in the actual web site (like my name, address, etc.) and I use the tab key to go from one field to the next, it skips around the form, that is, from, say, the first field to several fields below. I guess this is based on the order in which I added new editboxes. How can I ensure that when a person uses the tab key, they will be able to go sequentially from the first field, to the second, to the third, etc.?

Thanks!

navaldesign · #12 08-16-2008, 12:07 AM

Right click the first field, and from the right click menu select "Move to Front". Repeat for all fields, in the desired order. Do the same for your submit and reset buttons (last ones). Save, Publish, Refresh your page before testing.

Gringoss · #13 08-16-2008, 12:13 AM

It worked! You are awesome.
Sean

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