Form data not being recieved by email - please help me!

v1cky · #1 08-16-2008, 07:43 AM

Hey guys,

I am having a problem. My contact us form seems to work and when I enter information it goes to the success page:

http://www.mindfuel-nz.com/contactus.php

However, the test forms I am submitting are not coming onto my inbox. I am using gmail as a client and forwarding the mails to Outlook Express but cannot see the emails in either.

I have read the tutorials and feel like I have done this correctly.

Please can someone help me before I go insane!!

cheers

Vicky

navaldesign · #2 08-16-2008, 10:56 AM

If the success page shows up, the mail IS sent from the script. If it doesn't arrive, there are some possible reasons:
1. Wrong email address
2. Mail blocked by Gmail OR by your ISP
3. Mail ending up in the spam folder.

Check nr 1, then nr 3. As last solution, change the email address to one within your own domain, and check in your Control Panel Webmail to see if it arrives there. If it does, it is not a script issue.

fconaway · #3 08-21-2008, 02:43 PM

Hola,
I created my contact page first, and now I'm created my success page. My question is once the success page is complete what do I name my success page? I watch the tutorial and on the tutorial is gave an
extension of ./success.html is this it and the Contact Page form will see it. If not, can you give me an example?

Thanks in advance,
Francis

navaldesign · #4 08-21-2008, 03:33 PM

You can name your success page whatever you like, as long as you replace, in the wizard, the "success.html" with the actual name you have used. Don't use, however, whitespaces or symbols, in the page names.

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