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Thread: Form data not being recieved by email - please help me!
      
   

  1. #1
    v1cky is offline Private
    Join Date
    Aug 2008
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    3

    Question Form data not being recieved by email - please help me!

    Hey guys,

    I am having a problem. My contact us form seems to work and when I enter information it goes to the success page:

    http://www.mindfuel-nz.com/contactus.php

    However, the test forms I am submitting are not coming onto my inbox. I am using gmail as a client and forwarding the mails to Outlook Express but cannot see the emails in either.

    I have read the tutorials and feel like I have done this correctly.

    Please can someone help me before I go insane!!

    cheers

    Vicky

  2. #2
    navaldesign's Avatar
    navaldesign is offline General & Forum Moderator
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    Oct 2005
    Location
    Italy
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    12,115

    Default Re: Form data not being recieved by email - please help me!

    If the success page shows up, the mail IS sent from the script. If it doesn't arrive, there are some possible reasons:
    1. Wrong email address
    2. Mail blocked by Gmail OR by your ISP
    3. Mail ending up in the spam folder.

    Check nr 1, then nr 3. As last solution, change the email address to one within your own domain, and check in your Control Panel Webmail to see if it arrives there. If it does, it is not a script issue.
    Navaldesign
    Logger Lite: Low Cost, Customizable, multifeatured Login script
    Instant Download Cart: a Powerfull, Customized, in site, DB driven, e-products Cart
    DBTechnosystems.com Forms, Databases, Shopping Carts, Instant Download Carts, Loggin Systems and more....
    Advanced BlueVoda Form Processor : No coding form processor! Just install and use! Now with built in CAPTCHA!


  3. #3
    fconaway is offline Sergeant
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    Feb 2008
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    Daphne, Alabama
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    Default Re: Form data not being recieved by email - please help me!

    Hola,
    I created my contact page first, and now I'm created my success page. My question is once the success page is complete what do I name my success page? I watch the tutorial and on the tutorial is gave an
    extension of ./success.html is this it and the Contact Page form will see it. If not, can you give me an example?

    Thanks in advance,
    Francis

  4. #4
    navaldesign's Avatar
    navaldesign is offline General & Forum Moderator
    Join Date
    Oct 2005
    Location
    Italy
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    12,115

    Default Re: Form data not being recieved by email - please help me!

    You can name your success page whatever you like, as long as you replace, in the wizard, the "success.html" with the actual name you have used. Don't use, however, whitespaces or symbols, in the page names.
    Navaldesign
    Logger Lite: Low Cost, Customizable, multifeatured Login script
    Instant Download Cart: a Powerfull, Customized, in site, DB driven, e-products Cart
    DBTechnosystems.com Forms, Databases, Shopping Carts, Instant Download Carts, Loggin Systems and more....
    Advanced BlueVoda Form Processor : No coding form processor! Just install and use! Now with built in CAPTCHA!


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