Form not going to error page

start living · #1 07-30-2009, 10:48 AM

Hi,
I have saved the following page as a php page after using the 1st option form from the form wizard.

1. if filled in correctly it sends the data and displays the thank you page.
2. if filled in incorrectly it sends nothing but still displays the thank you page and not the error page.
Please help.
Thank you
URL
http://www.forextraderspa.com/velenthanx.php

davaxeman · #2 07-30-2009, 12:25 PM

Hi
I have just put a form on my site and have the same problem. Did you manage to resolve yours, if so, could you advise me?

Regards
David Meikle

start living · #3 07-30-2009, 12:41 PM

Hi david... no I have not yet had a reply...however, when America wakes up I am sure to get a reply. The people on this forum are amazing... very very helpful.
Hang in there by tonight (my time) it will be resolved.
Hans

travlinman · #4 07-30-2009, 03:15 PM

Hello Hans,

Not sure about America but here in Spain & we are awake so lets see if we can resolve this.

I have checked ur code but I can not find the target for neither the success nor the error page. In ur form in step 4 of 4 u should have defined the name of both both the success & error page.

Go to form properties (dbl click form) in center of the box that opens, half way down, Success URL & Error URL.....u need 2 define these if u did not. Complete URL .... http://wwwyourdomain.com/filename.html (file name being error & success or whatever u decided 2 name them).

NOTICE: If u have not created & published these pages they will not exist!

David, i hope this helps u 2.

Good Luck.

start living · #5 07-30-2009, 04:43 PM

Hi David, Spain! Spent a lovely few months at playa de English when I was on my way sailing around the world. Also did some racing of the coast there.

Well, I have checked and recheked what you have advised me. All was exactly as you say it should be. In desparation, I deleted all and started again. Same story... no matter what I fill in those Field... only the success page shows up... I mean, I put a series of numbers in the email field but it still brings me the success page and send the gobbledeegook to my email address. In the field validation i clearly state email. in the name field I state only alpha numerics. yet...!!!
Please see for your self both pages are on the web .../fxsuccess.html and .../fxerror.html. Yet they do not do what they are supposed to do
I'm lost.
Please see again.
Thank you
Hans

travlinman · #6 07-30-2009, 06:24 PM

Hello again Hans,

I had 2 create several forms 2 find ur mistake, I think I have found it or at least part of it.

open your page ==> click on the email box (not the form) ....Editbox properties opens ==> click the "Validate" Tab first box "Data Type" ==> select "Email Address" ... "Custom Error Message" should be unchecked

Save & republish
if not, may be Naval, Karen or one of our other moderators with more experience see something.

navaldesign · #7 07-30-2009, 06:41 PM

Ok, first let's understand what we are talking about.

You have used the built in validation, which is Javascript. BUT for the Javascript to work, your form name which is

formname="Forextraders PA"

should have no whitespaces, so make it simply "Forextraders_PA"

(underline instead of a whitespace)

The error page is a totally different issue, it will report errors like hacking attempts and wrong fileuplad filesize (which is not your case)

After changing the form name Save, Publish, and Refresh the page before testing.

start living · #8 07-30-2009, 06:43 PM

Hello David,

The problem remains in place, I still get the success page even if I make a mess in the fields. Stuck a whole lot of numbers in the email field, and it dutyfully sent all the gobbledecook to my email.
It will not raise the error page when I make deliberate mistakes. It brings up the success pahge and send the rubbish to me.
I want to say a big thank you for the time you have taken to help me, sorry it did not work out.
Perhaps we shall learn from someone else. I'll mention the page URL again and hope for some assistance from the Professors of the forum.
Again thank you, but I just want to say that if a man with your experience does not know, small wonder I cant fix it.
URL http://www.forextraderspa.com/velenthanx.php

Here is hoping.
Hans

navaldesign · #9 07-30-2009, 06:47 PM

You added the underline BUT you didn't remove the whitespace.

Please edit again.

By the way, I'm George, not David.

start living · #10 07-30-2009, 06:51 PM

Hello Naval, Our posts crossed, i was rplying to David.
The reply was sent before I received your first post.
thank you for assisting. I shall execute now...
Hans

start living · #11 07-30-2009, 06:55 PM

Hi Naval.... knowledge is a wonderful attribute. Thank you problem solved.
It now brings up a little pop up if one cocks up the form entry and tells you exactly what to do.
Many thanx... learned again
Hans

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