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  #1  
Old 10-23-2009, 07:57 PM
Staff Sergeant
 
Join Date: Jul 2009
Posts: 45
Exclamation Urgent email form help please

Hello,

I am using a form to submit to email and its working fine except I have one small problem.

When I receive an email it shows it was sent from the same email address that its being sent to (my email) and not from person sending it's email address.

I get all the information just fine but it would be much better if it came from the persons email address as I could easily just reply to them without having to send a new email.

Do I have a setting wrong in the form or is this the only way it works?

I would appreciate any help as when I send a email to reply they seem to end up in the recipients SPAM folder. If I were to be able to simply reply to their submission I believe this SPAM problem would go away.

I thank you in advance for your help.
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  #2  
Old 10-23-2009, 11:59 PM
navaldesign's Avatar
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Join Date: Oct 2005
Location: Italy
Posts: 10,049
Default Re: Urgent email form help please

Rename the visitor's email field to be "email" exactly as you see it, all lower case. No "e-mail" or "Email" or "email address" or anything else, simply "email"
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  #3  
Old 10-25-2009, 05:40 AM
Staff Sergeant
 
Join Date: Jul 2009
Posts: 45
Default Re: Urgent email form help please

You just made my hero list! Problem solved.

Thank you very much.

Quote:
Originally Posted by navaldesign View Post
Rename the visitor's email field to be "email" exactly as you see it, all lower case. No "e-mail" or "Email" or "email address" or anything else, simply "email"
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