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  #1  
Old 08-09-2006, 02:41 PM
Sergeant First Class
 
Join Date: Jul 2006
Location: Lerwick,Shetland Islands
Posts: 53
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Question Publishing Problems

Hi Everyone,
I know I was told that it would take up to 72 hours for my site to be published but,the message I am getting says that my PASSWORD is not correct,and I could not get connected to the server,plus,if my IP address which I was given is not on the dropdown list,what am I to do.
Thanks,
Gary.
P.S. So sorry for being a pain.
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  #2  
Old 08-09-2006, 04:17 PM
bill2006's Avatar
Lieutenant General
 
Join Date: May 2006
Posts: 3,439
Default Re: Publishing Problems

Gary, this might help. Download BV again. Save any work you might have done.
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  #3  
Old 08-09-2006, 04:55 PM
Sergeant First Class
 
Join Date: Jul 2006
Location: Lerwick,Shetland Islands
Posts: 53
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Default Re: Publishing Problems

Hi Bill,
I have bought 1 hosting package from BV,will I still use the same login when I come to set up my site again.
Will they recognise my sign in.
Gary.
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  #4  
Old 08-09-2006, 05:15 PM
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Join Date: May 2006
Posts: 3,439
Default Re: Publishing Problems

Gary, you're not buying another hosting package and your sign in will not change.
What you may have to do, after downloading BV again, is select your Server IP from the drop menu list (same one as the one in your e-mail), enter your username and password and check 'remember...' if that's your preference.
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  #5  
Old 08-09-2006, 05:42 PM
Sergeant
 
Join Date: Aug 2006
Posts: 32
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Default Re: Publishing Problems

we want to preview site , but error #12014 comes on screen .. for our website www.ojemine.com !
can only log in communityform, with user name : sparklingteam ! whats wrong ? I.P. adress told was http://74.52.61.194/cpanel , please h e e e l p .. not so sparkling team :(
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  #6  
Old 08-09-2006, 05:59 PM
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General & Forum Moderator
 
Join Date: Oct 2005
Location: Italy
Posts: 10,052
Default Re: Publishing Problems

I can see your site ok, but you have not yet published an "index" page. For the moment it only shows the list of content of your root folder.

If you need to enter your CP just use this link: www.ojemine.com/cpanel

And please, clarify, WHEN do you get the 12014 error?
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  #7  
Old 08-09-2006, 06:14 PM
Sergeant
 
Join Date: Aug 2006
Posts: 32
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Question Re: Publishing Problems

we reset the password , still cant log into cpanel for www.ojemine.com ??
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  #8  
Old 08-09-2006, 06:31 PM
Sergeant
 
Join Date: Aug 2006
Posts: 32
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Question Re: Publishing Problems

12014 appears when i'm using bluevoda and when I go to publish it this error window pops up staiting incorect password ect.
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  #9  
Old 08-09-2006, 07:41 PM
Sergeant
 
Join Date: Aug 2006
Posts: 32
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Question Re: Publishing Problems

a new error window is comming up now:12031
conection with the server has been re-set
ok Ive tryed signing into www.ojemine.com/cpanel
but password ect not accepted.
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  #10  
Old 08-09-2006, 07:53 PM
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Join Date: Mar 2005
Location: Wilmington, Delaware USA
Posts: 8,658
Default Re: Publishing Problems

If it has been rejected, you are using the wrong username, password or IP...
Please submit a support ticket and we will sort you out.
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  #11  
Old 08-09-2006, 08:13 PM
Sergeant
 
Join Date: Aug 2006
Posts: 32
Send a message via Yahoo to sparklingteam
Question Re: Publishing Problems

this page is not connecting and is very slow www.ojemine.com/cpanel
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