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| Notices |
| General Support Issues Answers to general questions and help with common problems. For help with a specific issue, post to one of the forums below. |
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#1
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Hello and help I have built my pages and have published them( How do I get my site live, I go to guardacard.com and my old site is still there? Thanks Dale |
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#2
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First off it takes about 72 hrs for a transfer to take effect. To correct the mis spelled url open your file at the top left hand side of your voda site building program and rename the page url by clicking on an open area on that page and opening the properties box. You can rename it in the file also by right clicking and useing the rename feature if you need to correct the file name.(the name of the page that apperars in the grey tabs at the top of the page. |
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#3
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Hi. When you 'save' a page, (the first page is always index), it is saved locally on your computer. You can always rename and edit pages from the files on the computer. To make a change after publishing, just re-publish with the new information and it will either overwrite the old page on the server, or it will create a new file. If you publish a page as index and made a mistake, just correct the mistake and re-publish. It will overwrite the old index. When you 'publish', it is published, or transferred to the server. You willl need to know the details of logging in to your server as defined in your email from Voda Host. There are many tutorials, such as: http://www.vodahost.com/vodatalk/sav...-internet.html Hope that will help. |
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#4
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Thank you both for the help, so am I to understand that all I have to do is wait and at some time in the near future my old web site will disappear and the new one will appear? Also once my site is up and running do I make changes to my pages just like I did building the site then just republish? Thanks |
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#6
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All welcome letters are sent to the email addresses provided, please check your bulkmail and spam folders...The proccess is entirely automated on our part.
__________________ VodaHost Your Website People! 1-302-283-3777 North America / International 07092887580 / United Kingdom Military Ranking System Explained Click Here to take the royal VodaHost Tour Click Here for the VodaHost Help Centre & Tutorials Got a question? - Try a forum search! Available at the top of every page! |
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#7
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I have received everything else from them but not a welcome letter, is there other information I will require in that letter and also to ask this one again, am I to understand that all I have to do is wait and at some time in the near future my old web site will disappear and the new one will appear? Also once my site is up and running do I make changes to my pages just like I did building the site then just republish? Thanks Dale |
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#9
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Thank You tenhats, any insite on how to get the site live. I requested my domain change on the 9th, I received confirmation today that the transfer is complete, all pages are published, what am I doing wrong. When I go to guardacard.com I still see the old site. I have opened a ticket. Thanks Dale |
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#10
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You have not updated your name server to point your Domain name to VodaHost, Click the below...... http://whois.domaintools.com/guardacard.com What is the ticket ID# I will follow it up.
__________________ VodaHost Your Website People! 1-302-283-3777 North America / International 07092887580 / United Kingdom Military Ranking System Explained Click Here to take the royal VodaHost Tour Click Here for the VodaHost Help Centre & Tutorials Got a question? - Try a forum search! Available at the top of every page! |
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#11
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Thanks I followed the link to a information page but I am unsure how to make my domain point anywhere? I opened two tickets and have not received any response as of yet. Ticket ID: XRP-688766 Subject: getting the site online 2 Department: VodaHost Customer Support Priority: Critical Status: Open Ticket ID: EIA-996452 Subject: How do I get live Department: VodaHost Customer Support Priority: Critical Status: Open Thanks Dale |
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#12
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1) We have upadate your name servers, please allow 24 hours for them to propogate. 2) In post #1 you claim you published, in post #5 you claim you have not received your welcome letter. You would not be able to publish unless you received your welcome letter with your usernames and passwords. Did you receive it or not? If you did not, how did you publish?...Where did you get the publishing details? If you did not receive it or misplaced it we would be happy to resend it.
__________________ VodaHost Your Website People! 1-302-283-3777 North America / International 07092887580 / United Kingdom Military Ranking System Explained Click Here to take the royal VodaHost Tour Click Here for the VodaHost Help Centre & Tutorials Got a question? - Try a forum search! Available at the top of every page! |