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  1. #1
    robert clark is offline Staff Sergeant
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    Exclamation My Terrible Mistake

    Can you help me please

    Have been using Form Maker Pro to make some forms for my site.

    I have accidentally deleted by Public folder using FTP manager. I was had found that I was missing some of my Form Maker Pro files and spent all weekend changing their access to 755. (takes ages)

    I also managed to empty the waste bin also (doh!!!)

    I have created a new public folder but am missing the FMP folder plus whatever else would have been in there

    Is there a simple solution to this as I cant bear the thought of trying to reinstall form maker pro again.

    My website name is www.expresshomebuyers.biz
    my username is mbyfwvbj

    Thanks
    Robert

  2. #2
    VodaHost's Avatar
    VodaHost is offline General & Forum Administrator
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    Default Re: My Terrible Mistake

    This is very bad....Please click the below to submit a support ticket.
    If you deleted your public_html it will require an account reset.

    www.vodasupport.com

    VodaHost

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  3. #3
    robert clark is offline Staff Sergeant
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    Default Re: My Terrible Mistake

    I just put in a support ticket, thanks

    What will happen about the FMP folder, will I have to go through the whole process again ??

  4. #4
    VodaHost's Avatar
    VodaHost is offline General & Forum Administrator
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    Default Re: My Terrible Mistake

    yup

    VodaHost

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  5. #5
    robert clark is offline Staff Sergeant
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    Default Re: My Terrible Mistake

    Any idea how long it takes to reset my account after I put in my support ticket (marked as critical) ?

    Also can you give me the link to the service whereby I can pay to have the Form Maker installed, and does this service include changing the access rights to 755

    Thanks very much
    Robert

  6. #6
    VodaHost's Avatar
    VodaHost is offline General & Forum Administrator
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    Default Re: My Terrible Mistake

    1) Give me your ticket ID and I will put a rush on it.
    2) Click the below to order full installation ($30), we will do a a-z job including 755

    https://vodahost.com/modernbill/order/orderwiz.php?v=8

    VodaHost

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  7. #7
    robert clark is offline Staff Sergeant
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    Default Re: My Terrible Mistake

    The Id I used on the tiket was mbyfwvbj ON TICKET NUMBER KSE-297087

    I could not see my original request so I started a new one with this number


    Thanks

    Robert

  8. #8
    robert clark is offline Staff Sergeant
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    Default Re: My Terrible Mistake

    Can I order the installation of the FMP files now, or should I wait until you tell me that my account has been reset

    Thanks
    Robert

  9. #9
    VodaHost's Avatar
    VodaHost is offline General & Forum Administrator
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    Default Re: My Terrible Mistake

    You can order it at any time.

    VodaHost

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