Security issue

sazkat2 · #1 02-07-2008, 03:06 PM

Hi all hope you can help. Got a problem with my website I have a SSL Certificate on it. Its up and running but when I created an account to test how it works every time I click on a different page windows tells me there are secure and nonsecure items on the page and asks if I want to display them. If I click on no no pictures are displayed if I click yes the padlock at the top of the page disapears. I find this annoying and so would my customers I would think. Have I done something wrong and how can I sort it out? I just want a secure site at checkout.

Thanks for ant help

Sazkat2

VodaHost · #2 02-07-2008, 08:07 PM

provide a link so we can click also.

sazkat2 · #3 02-07-2008, 08:23 PM

Quote:

Originally Posted by VodaHost

provide a link so we can click also.

Hi thanks for your reply. Im going to sound stupid now but not sure how you do that!!! I have to sign up with my details on my website as if I was a customer thats when things go wrong. Can I give a link to the website if my customer account is oopen on the website?

Thanks again

Sarah

sedona · #4 02-07-2008, 08:35 PM

Hi Sarah,
Not getting it... have you published? If so your website is your domain name.

karel · #5 02-07-2008, 08:40 PM

Unless I have mis-understood her address is in her sig at the bottom of her post, I presume this is the one she is talking about as the ssl certificate is at the bottom www.classjewellers.co.uk

I can't say anything on your problem as it is non clickable for me Sarah!

Bethers · #6 02-07-2008, 09:49 PM

Sarah,
You are talking about the check-out pages? If you put any images on them that are not secure, you'll get that pop-up - I suggest you remove anything not secure from those pages. I also suggest you remove the right column so that the check-out page fits your template. Right now it bulges to the right because of the left column.

You also need to change the continue shopping link so that it doesn't go to an https page but to an http page. Otherwise they'll get that pop-up (as now) when they click to continue shopping.

sazkat2 · #7 02-08-2008, 12:19 PM

Thanks for all the help guys. Bethers thanks as allways you are a massive help! Using Soho so have posted in there to find out if I can do what has been suggested.

Sazkat2

sazkat2 · #8 02-08-2008, 07:18 PM

Quote:

Originally Posted by Bethers

Sarah,
You are talking about the check-out pages? If you put any images on them that are not secure, you'll get that pop-up - I suggest you remove anything not secure from those pages. I also suggest you remove the right column so that the check-out page fits your template. Right now it bulges to the right because of the left column.

You also need to change the continue shopping link so that it doesn't go to an https page but to an http page. Otherwise they'll get that pop-up (as now) when they click to continue shopping.

Hi Bethers thanks so much for that you are allways a massive help. I am not sure how to change the ssl certificate - can I do it in soho admin?

Thanks again

Sarah

Bethers · #9 02-08-2008, 10:32 PM

Not sure why you want to change the SSL certificate? I think you only want to change what you display on those pages and then the url you return to from them to continue shopping.

If you're having trouble with that - find Karenmac - she'll be able to help with it - I'll send her this url to see the thread.

sazkat2 · #10 02-09-2008, 11:00 AM

Quote:

Originally Posted by Bethers

Not sure why you want to change the SSL certificate? I think you only want to change what you display on those pages and then the url you return to from them to continue shopping.

If you're having trouble with that - find Karenmac - she'll be able to help with it - I'll send her this url to see the thread.

Thanks Bethers not good with this type of thing yet so your help is very welcome!

Thanks again

Sarah

Currently Active Users Viewing This Thread: 1 (0 members and 1 guests)