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  1. #1
    Diane Milinowski's Avatar
    Diane Milinowski is offline Sergeant Major
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    Default opening folders

    I went to my cpanel address and am trying to open the public_html and public_ftp folders and when I click on any folders (actually) nothing will open. What should I do?

    Thanks
    Diane
    Diane Milinowski

  2. #2
    Vasili's Avatar
    Vasili is offline Moderator
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    Default Re: I cannot open any folders

    I assume you are in fact truly getting a "positive" click on the folders, and patierntly are awaiting them to "populate", correct?

    If so, and still they do not open, Submit a Support Ticket, for if it were merely a conncetion issue, your browser would not offer a tell-tale "click" when you use your cursor and process the command fully as your bowser "progress indicator" would display.....

  3. #3
    Diane Milinowski's Avatar
    Diane Milinowski is offline Sergeant Major
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    Default Re: I cannot open any folders

    Well, I finally got it to open correctly and it did indeed populate correctly. After that, I deleted the heathsstuff file that was overriding my existing domain page from Soholaunch but it's not making any difference when I pull up the address www.dianemilinowski.com. (It's still pulling up my sons website--even though I deleted it). I don't know what to do.

    Thanks
    Diane
    Diane Milinowski

  4. #4
    Vasili's Avatar
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    Exclamation Re: I cannot open any folders

    Quote Originally Posted by Diane Milinowski View Post
    (It's still pulling up my sons website--even though I deleted it). I don't know what to do.
    Refresh your browser ... you are viewing a cached page only.

  5. #5
    CarbonTerry's Avatar
    CarbonTerry is offline Major General
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    Default Re: opening folders

    working now.
    CarbonTerry
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  6. #6
    Diane Milinowski's Avatar
    Diane Milinowski is offline Sergeant Major
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    Default Re: opening folders

    you guys, it's still not working. I tried refreshing the web browser but nothing helped it. When I open my home page www.dianemilinowski.com it should come up with welcome to the temple but instead heathsstuff is still coming up. I did delete his index page.

    Diane
    Diane Milinowski

  7. #7
    Tom Finley's Avatar
    Tom Finley is offline Brigadier General
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    Default Re: opening folders

    Here's a silly thing I did that led to the same trouble you're having. It's only a small chance you are making the same mistake, but just in case...

    (I'm using BV but I guess this would be the same with SOHO).

    I created a protected folder and saved a new page to it. Later, when I made some changes to my index page, I thought I was once again publishing to my public folder; but instead my modified index page was being saved to the other folder--I made the mistake of thinking the public folder was the default. It took me a couple of looks before I saw what I was doing wrong. In other words, make sure you are publishing in the correct folder!

    Tom
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  8. #8
    CarbonTerry's Avatar
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    Default Re: opening folders

    The temple still opens for me....hold down the Ctrl key and click on the "refresh" icon in your browser
    CarbonTerry
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    Still green...still mean......just not as lean

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  9. #9
    Tom Finley's Avatar
    Tom Finley is offline Brigadier General
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    Default Re: opening folders

    Ah--it's a redirect. It working now.

    (Don't forget to change the Grand Opening date; it's different on the About Us page).
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  10. #10
    Diane Milinowski's Avatar
    Diane Milinowski is offline Sergeant Major
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    Default Re: opening folders

    You guys!!!!!! Thank you sooooo much!! I've been gone for a week (and have been sulking all week long). Thanks for helping me through it.

    Diane
    Diane Milinowski

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