Email problem

navaldesign · #1 01-28-2006, 01:40 AM

Hi *****,

I have a strange email problem and i have submitted support ticket WSZ-679061. Do you think there is a chance that you or someone from the support could have a look?

Thanks

VodaHost · #2 01-28-2006, 01:25 PM

We are on top of it. Will keep you posted.

navaldesign · #3 01-28-2006, 01:34 PM

Quote:

Originally Posted by VodaHost

We are on top of it. Will keep you posted.

Thanks a lot *****. Have some kokoretsi for me too.

VodaHost · #4 01-28-2006, 05:10 PM

Lipon... After careful examination as whta we thought was a possible server problem..Thankfully it is not. It turn out it is as MX record problem.
navaldesign.info is not resolving to navaldesign.it...Please contact your ISP in Italy, they are not accepting it.

Domain >> MX entry
navaldesign.info >> navaldesign.it

navaldesign.it did not respond to a ping...visit the below and try to ping it. You will see what I mean

www.dnsstuff.com

navaldesign · #5 01-28-2006, 05:34 PM

Quote:

Originally Posted by VodaHost

Lipon... After careful examination as whta we thought was a possible server problem..Thankfully it is not. It turn out it is as MX record problem.
navaldesign.info is not resolving to navaldesign.it...Please contact your ISP in Italy, they are not accepting it.

Domain >> MX entry
navaldesign.info >> navaldesign.it

Thanks *****,

one question though: how comes that mails from my Feedback Form arrive ?

Try for yourself by going to http://www.navaldesign.info/feedback13.html
which uses my info account.

Also, how is it that the "test" account that you created works ok? I've received your "test" on my "info" account.

And also, even if my ISP doesn't accept the mails, shouldn't they be there in my Webmail?

I confess I don't know what the MX entry is. I'm just analising the thing based simply on the facts.

Will you please make sure?

If you want have a look at the last posts in http://www.vodahost.com/vodatalk/for...html#post15972

and see the forms for deamonox

VodaHost · #6 01-28-2006, 05:48 PM

Can I call you..it will be much easier for me to explain on the phone.

navaldesign · #7 01-28-2006, 05:52 PM

Quote:

Originally Posted by VodaHost

Can I call you..it will be much easier for me to explain on the phone.

Sure, thanks

VodaHost · #8 01-28-2006, 06:16 PM

calling

navaldesign · #9 01-29-2006, 02:09 AM

Quote:

Originally Posted by VodaHost

calling

Sorry *****, I have tried anything i could possibly think of but nothing. On the other hand, on my second site, http://www.southernmarine.info i have created an info account with exactly the same settings as the ones that are not working. That one works perfectly. I also saw that Bird, from the http://www.fromtheheartofangels.com has the same problem. I don't remember where he posted. I also deleted all forwarding and changed the MX entry in navaldesign.info. The problem is that mails don't even arrive at my inbox on the server. If they did, they should be there, isn't it? On the other hand, the mails that i send get to destination. And, as i also said, i have transmission and reception between my accounts. It would seem as though mails sent by third parties are simply stopped before even they can get to my mail server. Any suggestions?

VodaHost · #10 01-29-2006, 03:53 AM

I will call you about noon your time and we will fix the problem.
Like Magic.....Problem Solved!

navaldesign · #11 01-29-2006, 09:02 AM

Quote:

Originally Posted by VodaHost

I will call you about noon your time and we will fix the problem.
The easiest solution. I will move you to another server..........
Like Magic.....Problem Solved!

Gooooooood morning *****,

Thanks for all your efforts!

Bird · #12 01-29-2006, 09:52 AM

Still no emails to my inbox on server or regular.
I have posted a support ticket.

Also, I can't find my post.
No emails here or there?? - in the Email Problems (POP, SMTP & Webmail) forum

VodaHost · #13 01-29-2006, 10:59 AM

can I please have your ticket ID

Lincslady · #14 01-29-2006, 11:43 AM

I'm having the same problem

Lincs

navaldesign · #15 01-29-2006, 11:49 AM

Quote:

Originally Posted by Lincslady

I'm having the same problem

Lincs

Hi Linda, good morning

Lincslady · #16 01-29-2006, 12:23 PM

Morning Naval :o)

Have you been sorted out yet?

VodaHost · #17 01-29-2006, 12:37 PM

Hello Lincslady,

1) what exactly is your email problem? Navaldesign's problem was of his
own doing. He just changed some his settings and all is well now.

2) Please identify yourself by domain name or customer ID.

*****

VodaHost · #18 01-29-2006, 12:40 PM

PS...this is not a forum for email problems this is a forum for service outages.
Not being able to set up your email accounts does not qualify as a service outage.
Please post all email problems in the email forum.

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