Hi There,

This is Eryn. My domain name is www.lynkpromotions.com.

I've loaded my index pages as index.html and index.bvp since I do not know which one to use. Why aren't the pages automatically html pages ?

Instead of going to the index page when you go to the url it shows the directory instead. How do I get my index page to show.

Thanks, and waiting to hear from you,

Eryn

Hi Eryn

Just save your page as index (all lower case) and publish.

the .bvp is added automatically and when you publish it automatically converts to .html

Regards

Darren

__________________

http://www.dcwebsolutions.co.uk

Hello again Darren,

I've changed the extension 3 times and reloaded without extension and I'm still not seeing the page I've created with BlueVoda on my computer.

Please advise,
Thank you
Eryn

Might be a silly question but I don't know what you mean by reloading?

After you have saved the page as index (all in lower case) are you publishing the page by clicking on file (top left of BV page) and clicking on publish?

__________________

http://www.dcwebsolutions.co.uk

I publish with filezilla ftp

Thanks,
Eryn

I've never used it Eryn

Are you publishing to Vodahost?

Bluevoda is a Free builder that will only work when you publish to your Vodahost account.

Have you signed up to VH?

Darren

Darren

__________________

http://www.dcwebsolutions.co.uk

I've used the publish option under 'file' - I've copied and pasted the username and password that was sent to me.

It says the supplied password is incorrect. However, this is the password that I've used to login and to send files through the ftp

Please advise,
Thank you
Eryn

Have you selected the corect serverIP as well?

__________________

http://www.dcwebsolutions.co.uk

I am a Voda Host client, yes.

Here are the settings I was given. They do work since I can see my files on the server in the public html folder,

however, when you go to the url www.lynkpromotions.com all you can see is the directory of files instead of it opening the index page.

Thanks.

I gathered that..lol

You mentioned you copied and pasted your user name and password to the publishing dialogue window. Did you also select the correct serverIP as per your emailed login details?

Darren

__________________

http://www.dcwebsolutions.co.uk

Thanks, you located the problem.

But I still do not know why it would not publish with my ftp client. I use that for several different sites.

I need the ftp use as I am not always at one computer when editing pages

thank you

Ok so it sounds as if you know what you are doing although on my publishing dialogue window it only requires the bottom 3 credentials.

If you are trying to publish and it says your password is incorrect, then I would submit a support ticket. Click customer support (top of this page)

The files you see when you preview your site are simply there waiting for you to publish your site, in particular your landing page which you will have saved in BV as index.

As soon as you get your password sorted out and then publish, your page(s) will be displayed

Darren

__________________

http://www.dcwebsolutions.co.uk

Nice one

__________________

http://www.dcwebsolutions.co.uk

Thanks, you located the problem.

But I still do not know why it would not publish with my ftp client. I use that for several different sites.

I need the ftp use as I am not always at one computer when editing pages. does this mean I have to download BlueVoda on every computer I use ?

thank you

Yes.

The only way to publish a Blue Voda created webpage is via the PUBLISH icon within Blue Voda itself.

As a proprietary product of VodaHost, you are already familiar with the requirement to publish only to a VodaHost server, but following the entire protocol is advised to attain the best results (as you have discovered).

Blue Voda Tutorials
How You Publish Blue Voda Pages

__________________
Choice Pro SEO
Choice Pro Webs

Hello There,

This is Eryn. Thank you for your quick responses to my last ticket. I have another problem for you...

In my last response from you I was told that I can only publish within the BlueVoda program. Does that mean that the ftp settings you issued are for
your ftp only ?

Also, I use various computers. Comp 1 has BlueVoda Web Builder downloaded from a free offer in an ad and works fine when publishing, but in Comp 2 , downloaded from your site, the program does not give me the option of publishing to my server location numbers which were issued to me once I started hosting.

How can I solve this problem.

Also, I cannot find the download for the BlueVoda web builder from my cpanel, can you please tell me where it is - maybe this would solve my first problem.

Thank you,
Eryn

Eryn,
I am not very good at the tech stuff but just after I read your post I read another that had this in it to download BlueVoda
Hope this helps

just go here:
http://www.vodasupport.com/index.php...wnloaditemid=1

__________________
Sandra

patternsbysandra.com

Thank you Sandra for sending me the link to download BlueVoda.

Is that coming straight from my account ? Because the issue here is that I need it to work from my account to publish my pages from different computers. www.lynkpromotions.com

Also, I noticed in the chat thread that I sent my url location, user name and passwords, I was not aware these chats were public information. Can you please delete the strings with my personal settings in them.

Thank you,

Eryn

Thank you Sandra for sending me the link to download BlueVoda.

Is that coming straight from my account ? Because the issue here is that I need it to work from my account to publish my pages from different computers. www.lynkpromotions.com ..

No, I am not reselling hosting space, I have 3 clients web sites to manage and may have more soon.

Also, I noticed in the chat thread that I sent my url location, user name and passwords, I was not aware these chats were public information. Can you please delete the strings with my personal settings in them.

Thank you,

Eryn

To request deletion of posts that inadvertantly contain sensitive information, you will need to Submit a Support Ticket with the post links and specific details to substantiate your request.

As with any online Community, the facts regarding the nature of viewable communications are outlined clearly in the Rules ..... which if they were reviewed prior would have prevented the situation you find yourself in now.


Back to your web-building "issues" .....

1. If you are working on 2 computers at a time, you need to download Blue Voda to each of them in order to Publish and access particular accounts.
2. Be sure to have a current version of Blue Voda, as this assures you that the listed account servers and IP's are there when you need them to Publish and connect.
3. When working with 2 computers, remember to preserve the paths of all elements (images, objects, etc.) so they will "appear" within your Blue Voda page when working on them (instead of small "X's" on them). You can do this by keeping all your BV page files, image folders, and other "working resources" on a single drive, for instance, and simply plugging it in and working off the single flash drive instead of from your main C drive on each computer.

I hope you finally understand that to Publish a Blue Voda created webpage, you need to publish within Blue Voda itself, and that the FTP clients are only for uploding to the server file formats that are not BV-related (.txt, .xml, .doc, .pdf etc.). Even though Blue Voda has an FTP tool within BV itself, it is intended for smaller files as a convenience only. For larger files, use the FTP upload client within your Control Panel.


.... and on we go!

__________________
Choice Pro SEO
Choice Pro Webs