Thread: Help PLEASE

I am struggling a lot with the contact page on my site. I created a PHP and now I can't get the new page to upload over the old one. I am not sure if I am doing it properly. But I did already do the thing to stop cache, no luck. Any help would be much appreciated...

A little more info please, how about a link to your site to start with. Then did you use the form wizzard? What did you name the page? did you publish it or try to upload it?

the site is www.rachelrisen.com. the original page that I made is up for the contact page, but it does not work. so I am trying to replace it and it will not go over the other. it is the contact page.

When you add a form to any page it will publish as a .php is this the new page for your contact form? http://www.rachelrisen.com/contact.php
If so simply change your links also if you have not done it you will need to create a success and error page and publish them also.

I would add that, once you've done what D'son says, you also delete the html version from your server. You do that with the FTP Manager. If you need more detail on that, just ask. I have found that having a page in both an html version and a php version can cause troubles.

i will change the links. how do i make a success and error page?

They are just pages that acknowlege the submission was successful. It can say anything, like Thank you for your interest someone will contact you soon. It can have any kind of back ground you wish. Save it as success if you have not changed the success URL in the form properties. Same format with the error page

How do i connect these directly with the contact page?

Never mind I think I figured it out. Thank you

Good Job, you want to validate the contact form fields though otherwise you will receive blank emails. Double click on each field. in the form properties, validate tab enter the appriate info.

Once, I validated them and added the info. It no longer links to the success/error page

Validating it should not have changed any of the links, but go back and correct the success url it should be success.html

i was seeing it before, when i clicked submit. now im getting a 404 page error

Somehow the success url got changed just change it back and your good to go. Change it to success.html

You should also add a link (or button) back to your home page (on the page not the form)

i am sorry i am not sure how to do what you are talking about. but if i type the www.rachelrisen.com/success.html, the page comes up. However, when I press send in the contact sheet, it goes to error.

In the form properties box down at the bottom is the success and error URL boxes. In the success URL type in success.html save and republish.
Somehow it got changed the last time you published.

I adjusted that and I am still getting an error

Im still showing the success URL as contact.php
Did you right click on the form (not on any of the boxes) click properties, and change the success URL to success.html
Your page is there we just need to get it to link.

I think I found the problem. When I click submit...it tries to find www.rachelrisen.com/www.rachelrisen.com/success.html - do you know how I get rid of the extra url?

Do as I outlined above. In the success URL just type success.html nothing else.

This may be why I said what I did above.