Thread: index page has not respond for edit and publish

My domain name www.laacucenter.com

My index page has not responded for edit and published.

The exist index page is still there after I published with BLANK index page,

I got support from vodasupport as below and try every steps, but the problem still there.

From Vodasupport

If the pages are not updating it is for one of three reasons.

1) Your browser is caching, to fix this, run the below program:

www.ccleaner.com

I also press F5 for many times


2) You have changed the saved names of your pages. If you do
this they will no longer update. To fix this, you must not
change the original saved names.

I have not change the save name, save name is still index


3) You are publishing to the wrong folder. To fix this you
must ensure that you are publishing to the correct folder, for
the main site this is always public_html.

I could publish any other page easily. I always publish with public_html


I hope someone here could help me.

Thanks

what exactly is ur problem or question.

Sorry to go back to a basic question.

How do you save your index page?
Could you spell it out as to what exactly you do to
save and publish your index page?

If you are using Firefox, click Tools/Clear Recent history
and clear all cookies and see if that helps.

Another thing you can do you is

Using BV FTP manager, connect to your server.
Find the index file.
When you publish it, see if the time on the file changes.

Originally Posted by travlinman

what exactly is ur problem or question.

I want to change/edit my exist index page, but the exist index page has not been changed/edit, it is does not matter what I am doing.

Let me understand it.

You have index file
You edit and then publish it
where you had published the previous one.

And you don't see the edited page when you download it?
Instead you see the old one.

Correct?

Originally Posted by wysiwyg4

If you are using Firefox, click Tools/Clear Recent history
and clear all cookies and see if that helps.

Another thing you can do you is

Using BV FTP manager, connect to your server.
Find the index file.
When you publish it, see if the time on the file changes.

I am using Explorer to publish it. but i would like to try your suggestion.

I can see the publish time change, but exist index page NO change, No respond.

Thanks

Then it's most probably your
cookies

Just clear them in your IE.

And see if that helps.

Originally Posted by wysiwyg4

Let me understand it.

You have index file
You edit and then publish it
where you had published the previous one.

And you don't see the edited page when you download it?
Instead you see the old one.

Correct?

You have index file----yes, I save it as index and publish it
You edit and then publish it---yes
where you had published the previous one.

For the exist index page, I believe on my laptop, or may be on my desktop, but try re-published it on my desktop, the exist index page has not been changed/respond

And you don't see the edited page when you download it?--yes
Instead you see the old one.----yes

Originally Posted by wysiwyg4

Sorry to go back to a basic question.

How do you save your index page?
Could you spell it out as to what exactly you do to
save and publish your index page?

How do you save your index page?---save page as-->index
Could you spell it out as to what exactly you do to---index
save and publish your index page?----yes

Originally Posted by wysiwyg4

Then it's most probably your
cookies

Just clear them in your IE.

And see if that helps.

I use CCleaner which suggeste by BV from www.ccleaner.com
to clean my Internet Explorer, but it did not help yet.

Any suggetions?

Just for the fun of it, try cleaning the cookies in IE.
It shouldn't hurt to try it.

You say nothing else is working anyway.

lol sorry but dont quite understand what u mean !!

y dont u know where ur index page is ( Laptop ?? or desktop ??
i dont get it ??!!

just open the index page u have and change it ! then save it by simply clicking on save !
then publish it TO public_html !!!!!

NOT TO ANY OTHER FOLDER like pblic_html/anyfolder

be sure ur index is writen in small letters !!! NOT Index with a capital I

And do as they say delete ur cookies etc.

www.e-promenade.de www.loewendomizil.com

Originally Posted by wysiwyg4

Just for the fun of it, try cleaning the cookies in IE.
It shouldn't hurt to try it.

You say nothing else is working anyway.

I did use CCleaner to clean IE, after clean IE, my index page is still not respond to edit/change

Originally Posted by UK-RUFFNECK

lol sorry but dont quite understand what u mean !!

Originally Posted by UK-RUFFNECK

y dont u know where ur index page is ( Laptop ?? or desktop ??
i dont get it ??!!

just open the index page u have and change it ! then save it by simply clicking on save !
then publish it TO public_html !!!!!

NOT TO ANY OTHER FOLDER like pblic_html/anyfolder

be sure ur index is writen in small letters !!! NOT Index with a capital I

And do as they say delete ur cookies etc.

www.e-promenade.dewww.loewendomizil.com

lol sorry but dont quite understand what u mean !!

My mean, i need to change my exist index page, but I can not change it, or exist page did not respond for my change/edit

y dont u know where ur index page is ( Laptop ?? or desktop ??
i dont get it ??!!

I know exactly where my index page save location, either laptop or desktop.

just open the index page u have and change it ! then save it by simply clicking on save !--- I did
then publish it TO public_html !!!!!-------I DID

NOT TO ANY OTHER FOLDER like public_html/anyfolder---yes, i know it. the other pages works well.

be sure ur index is writen in small letters !!! NOT Index with a capital I

Yes, I know it. i save as---index

And do as they say delete ur cookies etc.

I did delete my cookies with CCleaner.


Any suggestion?

Thanks anyway.

Right click on the page, choose properties, make sure you have it changed there to php as you have a form.

If you have an index.html you will need to go to cpanel file manager and delete the index.html as its showing this page.

republish index as the new page it will change to the php on the server. See if this makes any difference.

Karen

Sites coming up at my end, but with 2 missing images on the index page in the header area.
It might be better to say what was on the original page & list at least 1 change you have made as we cant guess what's new & what's old.

Also have you got your publishing area box set to publish all files.??????